Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Dietzel

Mohnton

Summary

Proven track record in customer service, adept at resolving inquiries and enhancing shopping experiences. Strong skills in workflow management and effective communication to maintain high-quality operations.

Overview

5
5
years of professional experience

Work History

Front End Supervisor

Ocean State Job Lot
Shillington, PA
01.2023 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality customer service.
  • Trained and mentored team members on product knowledge and sales techniques.
  • Implemented inventory management practices to maintain optimal stock levels.
  • Assisted in creating visually appealing product displays to enhance customer engagement.
  • Resolved customer inquiries and complaints, enhancing overall shopping experience.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.

Substitute Operations

Governor Mifflin School District
Shillington, PA
10.2021 - 11.2022
  • Managed time efficiently in order to complete all tasks
  • Paid attention to detail while completing assignments
  • Ensured clean classrooms and learning environments for students

Education

Associate of Science - Respiratory Therapy

Reading Area Community College
Reading, PA
05-2027

High School Diploma -

Governor Mifflin
Shillington, PA
05-2024

Skills

  • Customer service
  • Problem-solving skills
  • Workflow management
  • Communicating with coworkers and customers effectively
  • Training and mentoring
  • Delegation techniques
  • Multitasking and prioritizing
  • Time management

Timeline

Front End Supervisor

Ocean State Job Lot
01.2023 - Current

Substitute Operations

Governor Mifflin School District
10.2021 - 11.2022

Associate of Science - Respiratory Therapy

Reading Area Community College

High School Diploma -

Governor Mifflin
Emily Dietzel