Emily Dubin

• Developed and deployed appealing social media content aligned with company branding protocols to enhance consumer engagement and brand awareness
  • Strategized digital marketing campaigns targeting younger audiences in Philadelphia to expand client-base and increase overall sales.
  • Analyzed market trends and customer feedback to refine service offerings and promotional campaigns.
  • Expertly utilized Meta Business Suite, Instagram Ads, Google Ads and CRM programs to reach target audience and improve engagement statistics by 235% in under 2 years.
• Planned and executed monthly promotions including product and service discounts, giveaways, contests and events to increase client retention and exceed sales goals.

Oversaw daily operational tasks to ensure efficiency and workflow consistency. Achieved promotion from Administrative Specialist to Operations Manager in under 9 months.
• Facilitated clerical duties including account management across 20+ accounts including vendors, banks and utilities to ensure bills and invoices were payed on time.
• Leveraged effective communication skills with external vendors, accountants, and service providers to maintain operational efficiency.
• Expertly utilized project management skills to track project status, follow up on action items and ensure final deliverables were launched properly.
• Oversaw all recruitment initiatives to source, interview and facilitate onboarding initiatives for 20+ new hires including drafting and filing paperwork, scheduling and facilitating training.
• Expertly utilized QuickBooks to ensure weekly disbursement of staff payroll was completed accurately and on time.

• Managed the lifecycle of equipment including phones, computers and CRM software while providing comprehensive technical support and troubleshooting on IT hardware and software.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

• Managed technical rehearsals, ensuring timely execution of cues and adjustments for performances.
• Developed and implemented scheduling processes that improved communication among production teams.
• Collaborated with directors and designers to translate artistic vision into practical stage setups.
• Resolved on-site challenges swiftly, maintaining performance integrity under high-pressure situations.
• Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.

• Streamlined communication to ensure all orders were ready for pickup on time under standard company procedures.
• Supervised management of sales, event planning, inventory and equipment upkeep while completing daily operations tasks including opening and closing checklists.
• Coordinated and deployed 9-week summer camp schedules, conducting extensive research to generate exciting and engaging art activities for campers.