Emily Duda
Honey Brook
Summary
Versatile Patient Care Nursing Assistant with expertise in patient observation and care documentation. Known for strong teamwork and adaptability in fast-paced environments, ready to enhance patient experiences and support healthcare teams.
Overview
1
1
year of professional experience
Work History
Patient Care Nursing Assistant/Technician
Reading Hospital - Tower Health
Reading, PA
03.2026 - Current
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Documented and communicated observations and care details to ensure accurate patient records and support continuity of care.
- Ensured continuity of care through effective shift handover by sharing vital information about patients'' status with incoming nursing personnel.
- Assisted in the orientation of new Patient Care Nursing Assistants, sharing best practices for efficient provision of quality patient care.
- Performed non-invasive medical procedures such as blood glucose monitoring, wound care management, and catheter maintenance under nurse supervision.
- Employed safety interventions and engaged with patients to enhance safety and address behavioral challenges effectively.
- Assisted with daily living activities, fostering patient independence and preserving dignity during care routines.
- Responded promptly to patient calls, addressing needs efficiently to improve overall satisfaction levels.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
Patient Access Representative
WellSpan Medical Group
Ephrata, PA
08.2025 - 03.2026
- Verified insurance eligibility and benefits for patients during check-in process.
- Assisted patients with scheduling appointments and managing inquiries efficiently.
- Utilized electronic health record (EHR) systems to maintain accurate patient information.
- Communicated effectively with healthcare providers to ensure seamless patient care.
- Coordinated referrals and follow-up appointments to enhance patient access to services.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
Education
Associate of Applied Science - Practical Nursing
Reading Area Community College
Reading, PA05.2028
High School Diploma -
Commonwealth Charter Academy
Harrisburg, PA06.2025
Skills
- Basic nursing care
- Patient observation
- Vital signs monitoring
- First aid and CPR
- Patient safety
- Patient-centered standards
- Healthcare software proficiency
- Medical terminology
- Time management
- Teamwork and collaboration
- Compassionate care
- Professionalism and ethics
Timeline
Patient Care Nursing Assistant/Technician
Reading Hospital - Tower Health
03.2026 - Current
Patient Access Representative
WellSpan Medical Group
08.2025 - 03.2026
Associate of Applied Science - Practical Nursing
Reading Area Community College
High School Diploma -
Commonwealth Charter Academy