Emily Enos
Irwin
Summary
Dedicated hospitality professional experienced in enhancing guest satisfaction and optimizing operational efficiency at Murphys on the Ocean. Skilled in staff training, inventory management, and organizing community service initiatives that promote teamwork and community well-being. Proficient in time management and problem-solving, with a strong ability to adapt and learn quickly to drive team success.
Overview
11
11
years of professional experience
Work History
Volunteer
Kurt J. Lesker
10.2024 - Current
- Generated resources for local initiatives by organizing fundraising events.
- Identified community needs through collaboration with local organizations and aligned services.
- Improved living conditions for underprivileged families by distributing essential supplies.
- Demonstrated strong communication and customer service skills in various interactions.
- Enhanced local environment with neighborhood cleanups and beautification projects.
- Raised funds for disadvantaged families through organizing local charity events.
Assistant Manager
Murphys on the Ocean
03.2015 - 10.2017
- Enhanced service efficiency by managing daily operations and staff schedules.
- Streamlined onboarding process through effective training programs for new employees.
- Boosted guest satisfaction by analyzing feedback and implementing service improvements.
- Maintained optimal inventory levels, significantly reducing waste and excess stock.
- Trained and mentored new staff on restaurant policies and procedures effectively.
- Improved scheduling for front-of-house staff, ensuring peak hour coverage.
Education
Medical Office
Westmoreland Community College
Youngwood, Pa06-2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Attention to detail
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Customer service
Timeline
Volunteer
Kurt J. Lesker
10.2024 - Current
Assistant Manager
Murphys on the Ocean
03.2015 - 10.2017
Medical Office
Westmoreland Community College