Emily Fry
Perkiomenville
Summary
Customer-focused Baker with expertise in service delivery and support. Skilled in dough preparation, decoration techniques, and inventory management. Strong time management and teamwork abilities enhance kitchen efficiency and product quality.
Overview
5
5
years of professional experience
Work History
Baker
Walmart
Port Charlotte
10.2025 - Current
- Prepared a variety of baked goods following store recipes and standards.
- Operated commercial baking equipment to ensure consistent product quality.
- Monitored inventory levels of baking ingredients to enable timely restocking and maintain production efficiency.
- Coordinated production schedules with team members to streamline workflow.
- Assisted customers by providing product information and answering inquiries about baked goods.
- Trained new staff on baking techniques and equipment operation to ensure safety and consistency.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Kept records of daily production numbers for each type of item produced.
- Baked fresh bread and pastries for cafes and restaurants.
Cafe Associate
Sam's Club
08.2023 - Current
- Maintained clean and attractive product displays to entice customer purchases.
- Kept salad and pizza case stocked with fresh selections and arranged to entice orders.
- Prepared salads, pretzels and pizza for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Personal Shopper
Walmart
Port Charlotte
06.2025 - 10.2025
- Completed pickup and shopping orders for customers within local area.
- Assisted customers in selecting items that met their individual needs and preferences.
- Cultivated strong relationships with loyal shoppers through personalized shopping experiences.
- Ensured customer service excellence to achieve high levels of satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Scanned items when pulling from shelves to update system stock information.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
Customer Service Leader
Carters Oshkosh
05.2021 - 11.2023
- Implemented quality assurance measures to monitor performance, identify areas for improvement, and maintain the highest standards of customer service excellence.
- Trained new personnel regarding company operations, policies and services.
- Checked status of orders and back-ordered products to coordinate efficient shipments.
- Attracted potential customers by answering [Product or Service] questions and suggesting information about other products and services.
Key Holder
Shoe Department Encore
12.2022 - 06.2023
- Streamlined opening and closing procedures as integral member of store staff.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Managed store personnel by delegating tasks and supervising daily operations.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Sales Associate Specialist
Carters Oshkosh
06.2021 - 05.2022
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Cultivated lasting rapport with repeat customers by remembering their preferences and anticipating their needs during visits.
- Used in-store system to locate inventory and place special orders for customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers and helped with product questions, selections, and purchases.
Restaurant Hostess
Chilis's Bar And Grill
03.2021 - 06.2021
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Took initial drink orders and relayed information to wait or bar staff.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Coordinated with servers to ensure smooth guest flow.
Education
High School Diploma -
Pottsgrove Senior High School
Pottstown, PA06-2023
Skills
- Baking techniques
- Food preparation
- Daily Food Preparation
- Food handling standards
- Food safety compliance
- Sanitation Standards
- Hygiene standards
- Kitchen safety
- Quality control
- Equipment operation
- Equipment maintenance
- Inventory management
- Inventory reporting
- Cleaning
- Attention to Detail
- Problem solving
- Time management
- Customer Service
- Client engagement
- Team collaboration
- Training new staff
- Effective communication
- Communication skills
- Team player
- Creative solutions
- Quality control
- Creative solutions
Languages
English
Full Professional
Affiliations
- Baking
- Cooking
- Going on walks
- Hanging out with my family
Timeline
Baker
Walmart
10.2025 - Current
Personal Shopper
Walmart
06.2025 - 10.2025
Cafe Associate
Sam's Club
08.2023 - Current
Key Holder
Shoe Department Encore
12.2022 - 06.2023
Sales Associate Specialist
Carters Oshkosh
06.2021 - 05.2022
Customer Service Leader
Carters Oshkosh
05.2021 - 11.2023
Restaurant Hostess
Chilis's Bar And Grill
03.2021 - 06.2021
High School Diploma -
Pottsgrove Senior High School