Emily Frye
Pittsburgh
Summary
Dynamic professional with 8+ years in food service and hospitality. Delivered exceptional guest experiences while managing high-volume service, fostering customer loyalty. Proficient in point of sales systems and seafood cuisine.
Overview
9
9
years of professional experience
Work History
Server/Manager
Woodhouse Fish Co
05.2024 - 03.2026
- Delivered exceptional guest experiences in a fast-paced restaurant environment while managing a full section of tables.
- Resolved guest concerns with professionalism and care, ensuring high levels of customer satisfaction and loyal patrons.
- Assisted with daily tasks including inventory, staff concerns, and end-of-day checkout procedures.
- Worked closely with management and staff to uphold service standards, streamline operations, and create a welcoming dining experience.
Hostess
Che Fico
10.2023 - 05.2024
- Managed reservations, waitlists, and seating arrangements to ensure an organized and efficient guest experience in a busy casual fine dining environment.
- Greeted guests with warmth and professionalism, creating a positive first impression and addressing guest needs throughout their visit.
- Worked closely management to maintain smooth service flow while remaining calm and personable during high-volume and high-stress periods.
Server
Oak Brewery and Grill
Sedona, AZ
03.2017 - 11.2022
- Provided exceptional guest service in fast-paced and high volume environment.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Trained new servers.
Education
High School Diploma -
West Albany High School
Albany, ORSkills
Point of sales systems
Conflict resolution
Multitasking
Familiarity with seafood cuisine
Timeline
Server/Manager
Woodhouse Fish Co
05.2024 - 03.2026
Hostess
Che Fico
10.2023 - 05.2024
Server
Oak Brewery and Grill
03.2017 - 11.2022
High School Diploma -
West Albany High School