EMILY HALDEMAN
Lebanon
Overview
11
11
years of professional experience
Work History
Assistant Restaurant Manager
Hersehy Entertainment & Resorts
04.2024 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained, managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs, monitored daily cash transactions, ensuring accuracy in all financial reporting processes, enhanced customer satisfaction by addressing and resolving complaints promptly and professionally, marketing, driving revenue and management development.
Service Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
02.2021 - Current
- Payroll, ordering, receiving, invoicing, scheduling (Kronos), cash handling, Indesign, menu editing, time management, financials, event planning, guest interaction, hiring, recruiting, training & development of opening the restaurant and overseeing general operations.
Chick-fil-A Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
06.2020 - 02.2021
- Inventory, ordering, time management, guest interaction, scheduling, managing employees, hiring, overseeing general operations, managing Chick-fil-A truck, training & development.
Beverage Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
03.2019 - 03.2020
- Inventory, ordering, time management, guest interaction, scheduling, creating cocktail menu, managing employees, events, Indesign, hiring, payroll, overseeing general operations, training & development.
FT Shift Coordinator/ Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
12.2017 - 03.2019
- Floor presence, training, coaching, scheduling, overseeing general operations, guest interaction, cash handling, managing employees, and guest reviews.
Concessions Area Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
09.2015 - 12.2017
- Overseeing 5 concession locations, ordering, inventory, employee management & overseeing supervisors, operational flow of concession locations, cash handling, and problem solver.
Concessions Building Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
02.2015 - 09.2015
Concessions Team Leader Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
08.2013 - 02.2015
Education
Business Management - Associate's Degree -
Harrisburg Area Community College
Harrisburg, PALebanon Senior High School
Lebanon, PASkills
- Manager ServSafe Certified
- RAMP Certified and Manager/Owner RAMP
- OSHA
Accomplishments
- Team Member of the Month Nominee - 2016
- Outstanding Employee Recipient - 2015
- Outstanding Employee Recipient - 2016
- Outstanding Employee Recipient - 2017
Timeline
Assistant Restaurant Manager
Hersehy Entertainment & Resorts
04.2024 - Current
Service Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
02.2021 - Current
Chick-fil-A Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
06.2020 - 02.2021
Beverage Manager
HERSHEY ENTERTAINMENT & RESORTS COMPANY
03.2019 - 03.2020
FT Shift Coordinator/ Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
12.2017 - 03.2019
Concessions Area Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
09.2015 - 12.2017
Concessions Building Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
02.2015 - 09.2015
Concessions Team Leader Supervisor
HERSHEY ENTERTAINMENT & RESORTS COMPANY
08.2013 - 02.2015
Business Management - Associate's Degree -
Harrisburg Area Community College
Lebanon Senior High School
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