Emily Heffelfinger
Reading
Summary
Motivated and personable sales professional with a passion for helping people and building lasting relationships. With a background in both customer-facing and corporate environments, I bring strong communication skills and a drive to learn. Currently part of a Fortune 500 company, I'm now seeking to grow in the public relations space where I can make a positive impact.
Overview
8
8
years of professional experience
Work History
Remarketing Sales Specialist
Penske Truck Leasing
06.2023 - Current
- Develop and execute sales strategies for used truck Remarketing, reaching 90% of YTD goals.
- Collaborate with IT, marketing, and operations to enhance Remarketing performance.
- Ensure compliance with industry regulations in all sales activity.
- Support team strategy and identify process improvement opportunities.
- Provide post-sale customer support to maintain satisfaction.
- Engage in team-building events and internal corporate activities.
- Participate in corporate sales initiatives within a department generating significant monthly profit.
- Contribute to national-level strategy by ensuring seamless communication across departments.
- Support the sales of commercial vehicles and build strong client relationships.
- Manage both small and large customer accounts with attention to detail and personalized service.
Certified Tanning & Sales Consultant
Baja Beach Tanning Club
07.2017 - 08.2023
- Promoted from entry-level to Certified Consultant and trainer.
- Assisted clients with tanning and wellness services, sold memberships and products.
- Trained new employees and supported daily salon operations.
Education
Bachelor of Arts - Public Relations and Journalism, Minor in Communications
Indiana University of Pennsylvania
05.2023
Skills
- Relationship building
- Client relations
- Team collaboration
- Microsoft Word, Excel
- Adobe Photoshop
- Salesforce CRM
- Social Media (Instagram, TikTok, Facebook)
- Website development
- Written & verbal communication
- Training & mentoring
Timeline
Remarketing Sales Specialist
Penske Truck Leasing
06.2023 - Current
Certified Tanning & Sales Consultant
Baja Beach Tanning Club
07.2017 - 08.2023
Bachelor of Arts - Public Relations and Journalism, Minor in Communications
Indiana University of Pennsylvania
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