Emily Khan
Mount Wolf
Summary
Organized and detail-oriented Teller III with over 6 years of experience in cash handling and customer service experience. Great member service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
8
8
years of professional experience
Work History
Teller III
Members 1st FCU
East York
04.2017 - Current
- Handled large volumes of currency quickly and accurately with minimal errors.
- Assisted members in opening new accounts and completing required paperwork.
- Cross-sold additional bank products when applicable to meet member needs.
- Provided exceptional member service while accurately processing routine transactions.
- Answered members inquiries regarding bank products and services.
- Resolved problems or discrepancies concerning member's accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for members.
- Performed special services for members, ordering bank cards and checks.
- Delivered exceptional service to members in person or over telephone.
- Teller coach to new onboarding tellers for over two years.
Education
High School Diploma -
VoTech
York, PA06-2015
Skills
- Cash handling
- Account management
- Transaction processing
- Cross-selling
- Customer service
- Time management
- Product knowledge
Timeline
Teller III
Members 1st FCU
04.2017 - Current
High School Diploma -
VoTech