Emily Kirk
Carnegie
Summary
Dedicated mechanic with strong skills in mechanical repair and customer service. Experienced in diagnosing issues and performing timely repairs, contributing to improved operational efficiency and customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Mechanic
Sons Of Italy Bowling
Perryopolis
09.2025 - Current
- Diagnosed mechanical issues in bowling equipment and machinery.
- Repaired and replaced faulty parts on bowling machines.
- Documented maintenance activities and service history for equipment records.
C-Mechanic
AMF Bowling
Pittsburgh
09.2023 - 11.2025
- Diagnosed mechanical issues in bowling equipment and machines.
- Conducted routine maintenance on pinsetters and ball return systems.
- Collaborated with team members to ensure timely repairs and maintenance.
- Assisted in troubleshooting equipment malfunctions during peak hours.
- Repaired or replaced worn parts, such as distributor clutches and ball return belts/wheels, using hand tools and power tools.
- Assisted fellow mechanics when necessary during complex repairs.
Event Hostess
AMF Bowling
Pittsburgh
09.2023 - 11.2025
- Welcomed guests and guided them to their designated areas.
- Assisted with event setup, ensuring all materials were in place.
- Coordinated with staff to manage event flow and guest needs.
- Monitored guest satisfaction and addressed any concerns promptly.
- Maintained cleanliness and organization of event spaces throughout activities.
- Supported post-event cleanup and preparation for future gatherings.
- Managed food services at events including setup, replenishment and tear down of buffet lines.
- Interacted with guests in a friendly, engaging way to build relationships, and keep the experience elevated.
General Laborer
AMF Bowling
Pittsburgh
09.2023 - 11.2025
- Learned how to assist with cooking, order receiving, and general kitchen operations.
- Self-taught in front desk procedures, including greeting, customer service, and guest placement.
- Educated on operating a bar, taking drink orders, and crafting beverages, while maintaining a pleasant atmosphere.
Customer Service Cashier
1st and Goal Collectables
Pittsburgh
06.2022 - 10.2025
- Processed customer transactions efficiently and accurately at a collectibles retail establishment.
- Assisted customers in selecting merchandise and provided product information.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments securely and responsibly.
- Greeted customers and provided friendly customer service.
Senior Guest Advisor
Gamestop
Pittsburgh
03.2021 - 09.2023
- Delivered exceptional customer service to enhance guest experiences.
- Assisted guests in product selection and gaming recommendations.
- Managed inventory levels to ensure product availability and organization.
- Resolved guest inquiries and complaints with professionalism and empathy.
- Maintained store cleanliness and merchandise presentation standards.
- Developed strategies for increasing customer satisfaction ratings.
- Greeted guests, answered inquiries and provided excellent customer service.
Education
A&P License - Aviation Maintenance
Pittsburgh Institute of Aeronautics
Pennsylvania12-2026
High School Diploma -
Chartiers Valley High School
Pennsylvania05-2021
Some College (No Degree) - Digital Communications And Media
Slippery Rock University of Pennsylvania
Slippery Rock, PASome College (No Degree) - Digital Communications And Media
CCAC
Pennsylvania Furnace, PASkills
- Equipment maintenance
- Customer service
- Mechanical repair
- Hand and power tools
- Customer relations
- Customer relationship management
- Eager to learn
Languages
English
Professional
German
Elementary
American Sign Language
Elementary
References
References available upon request.
Timeline
Mechanic
Sons Of Italy Bowling
09.2025 - Current
C-Mechanic
AMF Bowling
09.2023 - 11.2025
Event Hostess
AMF Bowling
09.2023 - 11.2025
General Laborer
AMF Bowling
09.2023 - 11.2025
Customer Service Cashier
1st and Goal Collectables
06.2022 - 10.2025
Senior Guest Advisor
Gamestop
03.2021 - 09.2023
A&P License - Aviation Maintenance
Pittsburgh Institute of Aeronautics
High School Diploma -
Chartiers Valley High School
Some College (No Degree) - Digital Communications And Media
Slippery Rock University of Pennsylvania
Some College (No Degree) - Digital Communications And Media
CCAC