Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Leitem

Butler

Summary

Dedicated professional with strong customer service and leadership skills. Experienced in training, mentoring, and fostering positive relationships. Eager to create and foster positive and engaging environments for customers and fellow team members.

Overview

7
7
years of professional experience

Work History

Server

Hardwood Cafe
Butler, PA
06.2025 - Current

Childcare Assistant Teacher

Lightbridge Academy
Gibsonia, PA
08.2024 - 03.2026
  • Collaborated with lead teachers to assess student progress and adapt classroom strategies
  • Fostered positive relationships with students through engaging activities and interactions
  • Assisted in maintaining a clean and organized classroom environment, ensuring compliance with the state regulations
  • Communicated regularly with parents about daily activities and behaviors

Lead Teacher, Toddler Room

Kiddie City
Butler, PA
08.2022 - 12.2024
  • Developed and implemented lesson plans
  • Collaborated with and communicated with parents daily to provide updates on their child and address concerns
  • Mentored junior staff in classroom management techniques and company/state practices
  • Conducted assessments to evaluate children's progress
  • Led team meetings to discuss curriculum development and enhance learning environment
  • Intervened in disruptive behavior using positive reinforcement strategies

Lead Sales Key Holder

Branded in Butler
Butler, PA
02.2022 - 01.2023
  • Managed inventory levels, restocked merchandise and minimized shrinkage.
  • Bought and traded items with the public with checks and Venmo
  • Opened and closed the store while following company procedures
  • Handled escalated customer issues professionally, resolving problems quickly with customers and team members in mind
  • Implemented visual merchandising displays weekly
  • Mentored new sales associates
  • Examined incoming inventory, listed new inventory on website
  • Maintained clean, adequately stocked, and organized store. General daily cleaning and store upkeep

Sales Associate

American Eagle Outfitters, Inc
Butler, PA
09.2019 - 06.2020
  • Assisted customers with product selection, ordering online, and recommendations
  • Operated cash register, closed drawer at the end of shift
  • Maintained visual merchandising standards and kept sales floor updated by season
  • Collaborated with team members to achieve daily sales goals
  • Assisted in meeting goals in regards to rewards system sign up and store credit cards

Education

Associate of Science - Social Work

Butler County Community College
Butler, PA
12-2026

Skills

  • Customer service
  • Cash handling
  • Time management
  • Decision-making
  • Training and mentoring
  • Documentation and reporting
  • Deadline oriented
  • Strong work ethic
  • Positive and upbeat
  • Strategic planning
  • Promotional events

Timeline

Server

Hardwood Cafe
06.2025 - Current

Childcare Assistant Teacher

Lightbridge Academy
08.2024 - 03.2026

Lead Teacher, Toddler Room

Kiddie City
08.2022 - 12.2024

Lead Sales Key Holder

Branded in Butler
02.2022 - 01.2023

Sales Associate

American Eagle Outfitters, Inc
09.2019 - 06.2020

Associate of Science - Social Work

Butler County Community College
Emily Leitem