Dedicated professional with strong customer service and leadership skills. Experienced in training, mentoring, and fostering positive relationships. Eager to create and foster positive and engaging environments for customers and fellow team members.
Overview
7
7
years of professional experience
Work History
Server
Hardwood Cafe
Butler, PA
06.2025 - Current
Childcare Assistant Teacher
Lightbridge Academy
Gibsonia, PA
08.2024 - 03.2026
Collaborated with lead teachers to assess student progress and adapt classroom strategies
Fostered positive relationships with students through engaging activities and interactions
Assisted in maintaining a clean and organized classroom environment, ensuring compliance with the state regulations
Communicated regularly with parents about daily activities and behaviors
Lead Teacher, Toddler Room
Kiddie City
Butler, PA
08.2022 - 12.2024
Developed and implemented lesson plans
Collaborated with and communicated with parents daily to provide updates on their child and address concerns
Mentored junior staff in classroom management techniques and company/state practices
Conducted assessments to evaluate children's progress
Led team meetings to discuss curriculum development and enhance learning environment
Intervened in disruptive behavior using positive reinforcement strategies
Lead Sales Key Holder
Branded in Butler
Butler, PA
02.2022 - 01.2023
Managed inventory levels, restocked merchandise and minimized shrinkage.
Bought and traded items with the public with checks and Venmo
Opened and closed the store while following company procedures
Handled escalated customer issues professionally, resolving problems quickly with customers and team members in mind
Implemented visual merchandising displays weekly
Mentored new sales associates
Examined incoming inventory, listed new inventory on website
Maintained clean, adequately stocked, and organized store. General daily cleaning and store upkeep
Sales Associate
American Eagle Outfitters, Inc
Butler, PA
09.2019 - 06.2020
Assisted customers with product selection, ordering online, and recommendations
Operated cash register, closed drawer at the end of shift
Maintained visual merchandising standards and kept sales floor updated by season
Collaborated with team members to achieve daily sales goals
Assisted in meeting goals in regards to rewards system sign up and store credit cards