Summary
Overview
Work History
Education
Skills
Wedding Coordinator
Timeline
Generic

Emily Meloni

Monaca

Summary

Qualified Office and Communications Administrator at Hope Lutheran Church, skilled in strategic communication and member relationship management. Proven ability to enhance visibility and engagement through effective project execution. Strong attention to detail and organizational skills ensure timely completion of tasks while maintaining professionalism and confidentiality in all interactions.

Overview

11
11
years of professional experience

Work History

Office and Communications Administrator

Hope Lutheran Church
04.2018 - Current
  • Enhanced the church's vision and plan visibility by developing and executing strategic communication plans.
  • Created bulletins, newsletters, weekly advertising to promote and encourage events as well as worship planning.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Managed multiple schedules for staff, committees, and outside groups to avoid scheduling conflicts.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Front Desk Receptionist

Dr. Amos Dermatology
06.2016 - 04.2018
  • Maintained organized and clean front office area to create professional and welcoming environment for patients and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Teller

PNC Bank
11.2014 - 06.2016
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, transaction history, service charges, and resolving issues promptly and professionally.

Office Administrator

Boylan Funeral Home & Cremation Services
07.2014 - 11.2014
  • Supported funeral director with all facets of funeral service coordination.
  • Arranged floral tributes and lights around caskets in visitation rooms and chapels.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Set up flowers, opened and closed caskets and acted as pallbearer.
  • Provided administrative support to funeral home staff.

Education

Flight Attendant

Airline Academy
Daytona Beach, FL
08-2009

Skills

  • Effective time allocation
  • Effective problem resolution
  • Strong attention to detail
  • Skilled at managing multiple tasks
  • Strong verbal and written communication
  • Strong organizational abilities
  • Strategic team management
  • Client relationship management
  • Proficient in computer applications
  • Consistent professionalism

Wedding Coordinator

  • Communicated with the bride and groom to help plan their wedding day
  • Completed administrative work to ensure a smooth process
  • Completed a time management schedule for day of rehearsal and wedding day

Timeline

Office and Communications Administrator

Hope Lutheran Church
04.2018 - Current

Front Desk Receptionist

Dr. Amos Dermatology
06.2016 - 04.2018

Teller

PNC Bank
11.2014 - 06.2016

Office Administrator

Boylan Funeral Home & Cremation Services
07.2014 - 11.2014

Flight Attendant

Airline Academy

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Emily Meloni