Emily Schultz
Tunkhannock
Summary
Dynamic professional with a proven track record in event planning and customer satisfaction, honed at Shadowbrook Resort and other notable venues. Excelled in roles requiring exceptional communication and organizational skills, significantly enhancing event execution and guest experiences. Skilled in social media management and POS system operation, adept at driving project success and fostering client loyalty.
Energetic and organized with knack for planning and executing seamless events, ensuring every detail is meticulously managed. Possesses solid foundation in event coordination principles and strong skills in vendor management and budget planning. Capable of creating memorable experiences that exceed expectations.
Overview
3
3
years of professional experience
Work History
Event Planner Assistant
Shadowbrook Resort
10.2024 - Current
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
Server
The Players Pub
07.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Server
Lake Sheridan Bar and Grill
05.2024 - 09.2024
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Graphic Production Artist
Brushfire Graphics
05.2023 - 04.2024
- Contributed to team brainstorming sessions, generating innovative ideas for client projects and internal initiatives.
- Managed multiple projects concurrently while maintaining strict adherence to deadlines and quality standards.
- Demonstrated flexibility when faced with unexpected challenges or changes in project scope, adopting a solution-oriented approach to problemsolving.
- Ensured accuracy and attention to detail in all aspects of graphic production, including pre-press preparation and color management.
Food Drive Organizer
Wyoming County Chamber Of Commerce
01.2022 - 03.2022
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Utilized project management skills to meet event deadlines and complete requirements.
- Handled attendee inquiries and concerns with professionalism, maintaining positive event atmosphere.
Education
Bachelor of Science - Business
Keystone College
La Plume, PA05-2026
High School Diploma -
Tunkhannock Area High School
Tunkhannock, PA05-2022
Skills
- Planning and Organization
- Event Planning
- Social Media Management
- Event Marketing
- Customer Satisfaction
- Guest service
- Exceptional communication
- POS System Operation
- Order Accuracy
- Cash Handling
Accomplishments
Led high school softball team to two district championships and two state finalist games as captain.
Timeline
Event Planner Assistant
Shadowbrook Resort
10.2024 - Current
Server
The Players Pub
07.2024 - Current
Server
Lake Sheridan Bar and Grill
05.2024 - 09.2024
Graphic Production Artist
Brushfire Graphics
05.2023 - 04.2024
Food Drive Organizer
Wyoming County Chamber Of Commerce
01.2022 - 03.2022
Bachelor of Science - Business
Keystone College
High School Diploma -
Tunkhannock Area High School
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