Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Stine

Warriors Mark

Summary

Proactive hospitality professional skilled in resolving guest complaints and ensuring satisfaction. Proven ability to collaborate with kitchen staff and train new servers, contributing to seamless operations and enhanced guest experiences.

Overview

4
4
years of professional experience

Work History

Server

Eat N Park
Altoona, PA
07.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved guest complaints effectively, ensuring satisfaction and repeat business opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on menu knowledge and service standards.

Cashier

Dick Sporting Goods
State College, PA
03.2024 - 08.2025
  • Handled cash, credit, and gift card transactions while ensuring compliance with company policies.
  • Processed customer transactions quickly and accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations to improve sales.
  • Resolved customer issues efficiently, improving overall satisfaction and loyalty.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.

Cafe Worker

Way Fruit Farm
Stormstown, PA
09.2022 - 03.2024
  • Prepared and served a variety of beverages and food items to customers efficiently.
  • Processed cash register transactions accurately, delivering exceptional customer service during peak hours.
  • Ensured cleanliness and organization of cafe area, adhering to health standards for customer safety.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Sanitized floors and equipment, maintaining compliance with company standards.
  • Assisted in training new staff on operational procedures and customer service best practices.

Education

Associate of Science - Nursing

Mount Aloysius College
Cresson, PA
12.2027

High School Diploma -

Tyrone Area School District
Tyrone, PA
05.2025

Skills

  • Customer service
  • Order accuracy
  • Upselling techniques
  • Point-of-sale operations
  • Menu knowledge
  • Hospitality expertise
  • Cleanliness standards
  • Guest engagement
  • Team collaboration
  • Customer support
  • Strong work ethic

Timeline

Server

Eat N Park
07.2025 - Current

Cashier

Dick Sporting Goods
03.2024 - 08.2025

Cafe Worker

Way Fruit Farm
09.2022 - 03.2024

Associate of Science - Nursing

Mount Aloysius College

High School Diploma -

Tyrone Area School District
Emily Stine