Emily Tine

Managed staff recruitment, training, and scheduling to align with operational needs. Improved processes for efficiency, oversaw financial performance, and ensured compliance with health and safety standards. Led marketing efforts, customer service operations, vendor relations, and menu development while successfully adapting strategies for seasonal business demands.

Summer Operation

Implemented company policies to improve efficiency and compliance while managing the POS system and troubleshooting issues. Oversaw inventory, food rotation, cleanliness, and scheduling. Led teams in menu updates, pricing strategies, and cocktail development. Ensured IRS TIPS compliance, conducted labor reviews, and handled hiring, onboarding, and guest satisfaction. Collaborated with the Food & Beverage team to drive improvements.

Handled administrative tasks such as scheduling, payroll reviews, contract labor management, ordering, and inventory using company software. Managed daily operations, including food preparation, cleaning, stocking, organizing, team building, cashiering, and order fulfillment, including room service. Resolved customer complaints promptly and professionally to ensure a positive experience.