Emily Wetzel
Sunbury
Summary
Health Informatics and Information Management graduate with a minor in Finance, offering hands-on experience with electronic health records and clinical workflows. Strong analytical skills and expertise in data visualization drive process improvement and operational efficiency across both clinical and non-clinical functions.
Overview
1
1
year of professional experience
Work History
Business Analyst Intern
Accelirate
01.2026 - Current
- Facilitated meetings to understand department needs and align business goals with technical solutions.
- Analyzed business processes to identify areas for improvement and efficiency.
- Developed process flow diagrams and documentation to facilitate effective project delivery.
- Applied automation and discovery methodologies, including RPA, OCR, chatbots, and process mining, to support project initiatives.
- Generated graphical representations of data using tools like Power BI and Excel.
Patient Access Representative
Geisinger
Danville
05.2025 - Current
- Register patients using EHRs, verify demographics and insurance information while ensuring HIPAA compliance.
- Conduct patient interviews, explain privacy/disclosure information, and obtain necessary financial signatures.
- Utilize OneSource for manual insurance verification and resolve insurance discrepancies through work queues.
- Improve registration accuracy and reduce denials by proactively resolving account issues.
- Verified patient insurance information and updated records in electronic systems.
- Managed patient registration forms and maintained confidentiality of medical records.
Guest Service Representative
Nottingham Village
Northumberland
03.2029 - 08.2024
- Provided excellent service to residents and their families, ensuring a welcoming and friendly atmosphere.
- Fostered positive relationships with residents through engaging conversations, explaining meal options, and accommodating meal restrictions and preferences.
- Collaborated with kitchen staff and nursing personnel to enhance service delivery and increase resident satisfaction.
- I adhered to health and safety regulations, including food safety and standards to maintain a safe dining environment.
- Gathered resident feedback on dining experiences and reported insights to management for service improvement.
Education
Bachelor of Science - Health Informatics and Information Management, Finance
West Virginia University
Morgantown, WV05-2026
Diploma -
Shikellamy High School
Sunbury, PA06-2021
Skills
- Data analysis
- Data Visualization Tools
- Problem solving
- Analytical
- Communication
- Team collaboration
- Organizational
- Adaptability
- Electronic health records
- Critical thinking
- MS office
Accomplishments
- Cum Laude
Timeline
Guest Service Representative
Nottingham Village
03.2029 - 08.2024
Business Analyst Intern
Accelirate
01.2026 - Current
Patient Access Representative
Geisinger
05.2025 - Current
Bachelor of Science - Health Informatics and Information Management, Finance
West Virginia University
Diploma -
Shikellamy High School