EmilyAnn Waltich
Pringle
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
18
18
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Neuroscience and Spine Group
Wilkes-Barre
10.2024 - 12.2025
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
- Coordinated referrals to specialists or diagnostic facilities based on physician recommendations
- Maintained strict confidentiality when handling sensitive patient information per HIPAA regulations
- Conducted pre-visit screenings to gather relevant patient information and ensure accurate documentation for healthcare providers
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Communicated with patients regarding pre-operative instructions and appointment confirmations.
- Collaborated with insurance companies to verify coverage for surgical procedures.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Security Guard
BCM Security
Hazleton
01.2022 - 12.2022
- Responsible for monitoring the entrance and exit of all authorized employees, and visitors.
- Followed all appropriate guidelines. And alerted authorities if necessary.
Certified Medical Assistant/Receptionist
My Kids Pediatric Partners PC.
Wilkes-Barre
01.2019 - 12.2021
- Answering phones, scheduling appointments, patient billing, assisting with physician paperwork, filing.
- Rooming patients as needed, preforming in office tests.
Assistant Property Manager
CRM Rental Management, Inc.
Edwardsville
01.2018 - 04.2019
- Met with all new incoming residents. Submitted applications for approval.
- Received rent payments, and placed work orders for a 200 unit property.
Administrative Assistant
Geisinger
Wilkes-Barre
01.2008 - 12.2018
- Sr. Administrative Assistant - schedules appointments for all physicians Northeast Medical Director and Operations Manager, setup interviews, submit time off and reimbursement for physicians, general day-to-day tasks.
- Assisted in 2 outreach clinics, Coordinator for Commission on Cancer Committee.
- Ordered all office supplies, and furniture.
- Patient Access Representative- scheduled all new patients, hospital follow up's, as well as answered all incoming phone calls.
- Clinic Tech- rooming patients, making phone calls, stocking rooms, assist with bone marrow biopsies and intrathecal chemo therapies.
Education
Medical Assistant (Associate) -
Allied Medical and Technical
Forty Fort, PAWyoming Valley West
Plymouth, PaSkills
- Medical Scheduling
- Microsoft Office
- Patient Care
- Time management
- Medical assisting
- Medical terminology
- Medical Office Experience
- Administrative Assistant
- EMR systems
- Teamwork
- Communication skills
- Triage
- Vital Signs
- Medical Records
- Phone etiquette
Certification
Certified Medical Assistant (AAMA)
Timeline
Certified Medical Assistant
Neuroscience and Spine Group
10.2024 - 12.2025
Security Guard
BCM Security
01.2022 - 12.2022
Certified Medical Assistant/Receptionist
My Kids Pediatric Partners PC.
01.2019 - 12.2021
Assistant Property Manager
CRM Rental Management, Inc.
01.2018 - 04.2019
Administrative Assistant
Geisinger
01.2008 - 12.2018
Medical Assistant (Associate) -
Allied Medical and Technical
Wyoming Valley West