Emma Bailey
Imperial
Summary
Results-driven professional with a strong focus on team collaboration and training. Demonstrated ability to implement time-saving techniques while managing high stress situations and ensuring customer satisfaction.
Adaptable individual with experience in fast-paced environments. Known for effective verbal and written communication skills, fostering team collaboration, and successfully training new members to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Part Time Manager
Fox's Pizza
Robinson Township
03.2025 - Current
- Assisted in training new team members on operational procedures.
- Coordinated inventory management to minimize waste and ensure supply availability.
- Implemented time-saving techniques for food preparation processes.
- Answering phone calls and handling customer complaints
- Adapted quickly to changing demands in a fast-paced environment.
Crew Member/Shift Leader in Training
McDonald's
Oakdale, PA
10.2022 - 01.2026
- Delivered exceptional customer service in fast-paced environment, ensuring a positive dining experience.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Managed cash register operations, processing transactions accurately and efficiently.
- Collaborated with team members to maintain cleanliness and organization of work areas during shifts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Member
Sharkies Cuts for Kids
Robinson , Pa
04.2021 - 05.2022
- Provided assistant services for hair stylist
- Working with children with special needs
- Working with families to make sure they are comfortable
- Assisted in maintaining cleanliness and organization of workspace, promoting safety and efficiency during busy hours.
- Collaborated with team members to streamline appointment scheduling, enhancing overall operational flow and reducing wait times.
Education
High School Diploma -
West Allegheny
ImperialOn The Way To A Bachlores - Psychology
Allegheny College
Meadville, PA05-2027
Skills
- Workload balancing
- Deadline management
- Proactive approach
- Time tracking
- Strategic planning
- Goal setting
- Budget management
- Team collaboration
- Verbal and written communication
- Coaching and mentoring
- Analytical thinking
- Risk assessment
Timeline
Part Time Manager
Fox's Pizza
03.2025 - Current
Crew Member/Shift Leader in Training
McDonald's
10.2022 - 01.2026
Team Member
Sharkies Cuts for Kids
04.2021 - 05.2022
High School Diploma -
West Allegheny
On The Way To A Bachlores - Psychology
Allegheny College