Coordinated appointments with meticulous attention.
Engaged in customer interactions.
Engaged with customers to identify supplemental service needs.
Managed schedules to ensure seamless operations.
Maintained accurate balance of the vault.
Successfully managed customer problem resolutions.
Managed fraud reports and completed required documentation for chargebacks.
Established new financial accounts.
Supervised teller staff to ensure consistent conformity to guidelines.
Facilitated the establishment of new customer accounts and coordinated loan approvals.
Authenticated client details in accordance with compliance standards.
Successfully managed and resolved customer conflicts.
Connected clients with investment and mortgage opportunities.
Ensured smooth operations by covering teller duties as required.
Handled incoming calls promptly.
Processed authorization requests.
Addressed providers' questions effectively.
Monitored figures ensuring compliance with set benchmarks.
Customer service
Leadership skills
Problem resolution
Thinking outside the box