Emma Burgos
Erie
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Insight Salon, excelling in client consultations and hair styling. Renowned for exceptional customer service and professionalism, fostering client retention through active listening and effective communication. Committed to maintaining high sanitation standards while enhancing the salon's reputation for quality and care.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cosmetologist
Insight Salon
06.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Education
Cosmetology License - Cosmetology
Tony And Guy
Erie, PA04-2024
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Hair styling
- Clear communication
- Men and women haircuts
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Hair coloring and highlighting
- Product knowledge
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
Certification
Licensed Cosmetologists for 1 year
Timeline
Cosmetologist
Insight Salon
06.2024 - Current
Cosmetology License - Cosmetology
Tony And Guy
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