Emma Gullstrand
East Stroudsburg
Summary
Dynamic hospitality professional with a proven track record at The Gem and Keystone Tavern, excelling in customer service and team collaboration. Skilled in data entry and time management, I consistently enhanced guest experiences and contributed innovative marketing ideas, driving sales growth and fostering an inclusive atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess
The Gem and Keystone Tavern
East Stroudsburg
04.2023 - 08.2025
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Assisted in preparing the restaurant for opening and closing shifts.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phones promptly to record and confirm reservations, and to-go orders.
Server
Fruit-A-Bowls
East Stroudsburg
04.2022 - 04.2023
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in preparing the restaurant for opening and closing shifts.
- I answered the telephone to take online orders and answer any questions.
- Generated marketing ideas to increase sales.
Education
High School Diploma -
East Stroudsburg South Senior High School
East Stroudsburg, PA05-2024
Some College (No Degree) - Pre-Physician Assistant Program
Marywood University
Scranton, PASkills
- Customer service
- Team collaboration
- Data entry
- Time management
- Flexibility
- Inclusivity
Accomplishments
- Top five percent of my graduating class
- Received the Presidential Scholarship to Marywood for academic excellence
- Academic scholar of my high school soccer team
- Held a class officer position my junior and senior year
Affiliations
- Soccer
- National Honors Society
- Special Olympics helper
- In the Colleges Against Cancer Club
- In the Pre-Physicians Assistant Club
Timeline
Hostess
The Gem and Keystone Tavern
04.2023 - 08.2025
Server
Fruit-A-Bowls
04.2022 - 04.2023
High School Diploma -
East Stroudsburg South Senior High School
Some College (No Degree) - Pre-Physician Assistant Program
Marywood University
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