Emma Harris
New Cumberland
Summary
Dynamic and results-driven Lead Banquet Server at Liberty Forge, recognized for exceptional communication and strong leadership. Expertly managed event operations, ensuring guest satisfaction and compliance with health regulations. Demonstrated meticulous attention to detail while collaborating with teams to create memorable experiences, consistently exceeding expectations in service quality.
Overview
3
3
years of professional experience
Work History
Lead Banquet Server
Liberty Forge
Mechanicsburg
04.2022 - Current
- Set up banquet spaces according to event specifications and guidelines.
- Maintained cleanliness and organization of banquet areas throughout events.
- Communicated with guests to ensure satisfaction and address any needs.
- Collaborated with team members to execute smooth event operations.
- Followed safety protocols for food handling and service procedures.
- Ensured compliance with health department regulations at all times.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA05-2028
High School Diploma -
Red Land High School
Lewisberry, PA06-2024
Skills
- Attention to detail
- Exceptional communication
- Effective time management
- Strong leadership
- Customer service
- Team collaboration
- Time management
Affiliations
- Field Hockey captain
- Thon committee member
- Community service volunteer
Timeline
Lead Banquet Server
Liberty Forge
04.2022 - Current
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
High School Diploma -
Red Land High School