Emma Kupper

• Prepared high-quality coffee beverages according to customer preferences.
• Maintained a clean and organized workspace for efficient operations.
• Provided excellent customer service by engaging with patrons warmly.
• Operated espresso machines and other equipment safely and efficiently.

-Planned recruitment events for prospective students at The Pennsylvania State University.

- Events included panels, tours, postcards, and discovery days.

- Worked with deans, advisors, and professors to plan events.

- Communicated with Phi Sigma Sigma alumni across the world.

- Planned events with our current members, and alumni.

- Worked with other executive board members of Phi Sigma Sigma.

- Networked and built professional connections with fellow alumni.

- Summer camp counselor

- In charge of group of twenty fifth grade girls

- Work with other counselors to make each child's summer a positive experience

- Worked on a committee to raise money for pediatric cancer..

- Volunteered at a 46-hour dance marathon.

• Enhanced client satisfaction by providing exceptional customer service and addressing their needs.
• Ensured compliance with all safety protocols and regulations within the spa facility, maintaining a safe environment for both clients and staff members.
• Maintained accurate client records to provide personalized services during each visit.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.

• Improved player skills by designing targeted practice drills focusing on fundamentals, techniques, and game strategy.
• Developed strong relationships with players, fostering a supportive environment for personal growth and success.
• Boosted player motivation through positive reinforcement, constructive feedback, and individualized attention.
• Enhanced team performance by implementing effective coaching strategies and personalized training plans.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests

- Organize shelves, sort inventory, interact with customers

- Cashier

- All profit went towards the recovery of drug and alcohol abusers

• Greeted customers entering store and responded to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions

• Assisted with special events and programs.
• Organized items into categories for children in need. Anything from clothes to books to toys
• Went shopping for children based on their interests or what they needed at the time