EMMA LEFLAR
West Chester
Summary
Receptionist
Overview
6
6
years of professional experience
Work History
Tanning Consultant
Sol Tanning Salon
West Chester, PA
06.2023 - Current
- Improved customer satisfaction by providing recommended and appropriate tanning products.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Worked well with a computer and properly signed costumers up for their memberships and packages.
Receptionist
Barking Mad Grooming
05.2022 - 09.2022
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Provided typing, word processing, and clerical support and assisted with special projects
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Scheduled appointments accurately based on the other employees availability
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Team Member
Dairy Queen
01.2019 - 08.2022
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Answered phones and gave customers knowledge on questions asked
- Performed tasks without having to be asked in order to keep the store running in a clean and functioning manner.
Education
Psychology Candidate -
West Chester University
West Chester, PA05.2025
High School Diploma -
Upper Merion High School
King of Prussia, PA06.2021
Skills
- Sorting and Labeling
- PC Proficiency
- Verbal and Written Communication
- Staff Management
- Very friendly
- Able to connect with clients and other employees
- Appointment Scheduling
- Laundry Management
- Cleaning and sanitizing
- Customer Account Management
Timeline
Tanning Consultant
Sol Tanning Salon
06.2023 - Current
Receptionist
Barking Mad Grooming
05.2022 - 09.2022
Team Member
Dairy Queen
01.2019 - 08.2022
Psychology Candidate -
West Chester University
High School Diploma -
Upper Merion High School
References
References available upon request