Emma Miller
York
Summary
Developed strong organizational and communication skills in a collaborative, fast-paced environment, with hands-on experience preparing to contribute to project success. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives, while known for reliability and adaptability in meeting dynamic team needs. Seeking to transition into a new field by utilizing transferrable skills to drive success in diverse professional settings, exhibiting strong organizational abilities and effective communication skills.
Overview
4
4
years of professional experience
Work History
Facility Attendant
Millersville University Campus Recreation
05.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Resolved guest issues promptly and professionally, ensuring positive feedback and return visits.
- Supported event planning efforts by coordinating room bookings and providing essential information to organizers as needed.
- Greeted guests entering and exiting facility.
Intern
Central York Middle School Counseling Office
01.2022 - 05.2022
- Gained valuable experience working within the field of psychology, applying learned concepts directly into relevant work situations.
- Evaluated student data to identify trends in academic performance, attendance, behavior, ensuring targeted interventions were implemented effectively.
- Provided crisis intervention services for students experiencing acute distress or trauma-related issues during their internship period.
- Created a safe and supportive environment for students to openly discuss their concerns, fostering trust and rapport.
- Improved students'' academic success through targeted interventions and tailored support plans.
- Promoted a positive school climate by collaborating with teachers, administrators, and parents to address student needs and resolve conflicts.
- Regularly met with enrolled students to confirm success and identify problem areas.
Intern
York County District Attorney's Office
08.2021 - 01.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Enhanced team productivity by assisting with organization of project documentation.
Education
Bachelor of Arts - Psychology
Millersville University of Pennsylvania
Millersville, PA05-2026
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Multitasking and organization
- Goal-oriented mindset
- Computer skills
- Interpersonal and social skills
- Attention to detail
- Outstanding communication skills
- Microsoft Office Suite
Timeline
Facility Attendant
Millersville University Campus Recreation
05.2024 - Current
Intern
Central York Middle School Counseling Office
01.2022 - 05.2022
Intern
York County District Attorney's Office
08.2021 - 01.2022
Bachelor of Arts - Psychology
Millersville University of Pennsylvania
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