Emma Wagner
Reading,PA
Summary
Experience with customer service strong background in working with money, teamwork, and communication. Proficient in problem-solving and multitasking. Hard worker with high dedication.
Overview
4
4
years of professional experience
Work History
Hostess
LaScala's Fire
08.2023 - Current
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Keep organized.
- Work as a team with coworkers to make sure the shift runs smoothly.
- Answer phone calls.
Cashier
Raceway Bagels
06.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Eastern Regional High School
Voorhees NJ06-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Payment processing
- Organization
- Teamwork
Timeline
Hostess
LaScala's Fire
08.2023 - Current
Cashier
Raceway Bagels
06.2021 - 08.2023
High School Diploma -
Eastern Regional High School
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