Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Weikel

Huntingdon

Summary

I am experienced with retail operations, including taking inventory and providing great customer service. I have strong communication skills to assist customers effectively and enhance their shopping experience. I have knowledge of sales techniques and retail best practices. I am experienced in hospitality and helping customers with specific requests.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

312 Kitchen and cocktails
Huntingdon
05.2025 - Current
  • Greeted guests warmly and ensured a positive first impression.
  • Managed reservations and organized seating arrangements efficiently.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Online Personal Shopper

Walmart
02.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.

Co-Teacher

State College Community Theater
02.2024 - 07.2024
  • Fostered critical thinking skills in students through problem-solving activities and real-world applications of concepts taught in class.
  • Utilized data-driven decision-making processes to inform instructional strategies and improve overall student achievement levels in the classroom.
  • Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
  • Increased student participation through group projects, presentations, and interactive learning exercises.
  • Improved overall classroom performance with consistent evaluations, feedback, and tailored support for individual needs.

Associate

Big Lots
05.2023 - 01.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Indiana University of Pennsylvania
Indiana, PA
05-2028

High School Diploma -

Mifflin County High School
Mifflin County
06-2024

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Route planning
  • Prioritizing orders
  • Problem solving
  • Team collaboration
  • Customer service

Timeline

Restaurant Hostess

312 Kitchen and cocktails
05.2025 - Current

Online Personal Shopper

Walmart
02.2024 - Current

Co-Teacher

State College Community Theater
02.2024 - 07.2024

Associate

Big Lots
05.2023 - 01.2024

High School Diploma -

Indiana University of Pennsylvania

High School Diploma -

Mifflin County High School

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Emma Weikel