Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emmalouise Jackson

Boyertown

Summary

Dynamic leader with a proven track record at Royal Farms, enhancing customer satisfaction through effective problem-solving and strong communication. Skilled in cash handling and workplace safety, I fostered a positive team environment, reducing turnover and improving morale. Committed to strategic thinking and training, I consistently achieved operational excellence.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Overnight Shift Leader

Royal Farms
  • Increased customer satisfaction with efficient service and prompt resolution of issues during the overnight shift.
  • Ensured store cleanliness by implementing thorough cleaning schedules and routine inspections.
  • Supported loss prevention efforts by monitoring store security systems, conducting regular walk-throughs, and promptly reporting any suspicious activity or incidents to management.
  • Acted as a liaison between upper management and nighttime staff members, communicating relevant updates, policy changes, or upcoming events to ensure consistent understanding across all levels of the organization.
  • Implemented time-efficient restocking methods to maintain optimal merchandise levels on shelves during peak shopping hours at night.
  • Assisted in conducting store audits during off-peak hours, identifying areas for improvement and implementing corrective actions as needed.
  • Reduced employee turnover through effective communication, training, and performance feedback for overnight staff members.
  • Operated cash registers, managed financial transactions, and balanced drawers at the end of each night shift to ensure accuracy.
  • Enhanced team productivity by delegating tasks and setting clear expectations for overnight shift employees.
  • Maintained a safe work environment by enforcing company policies, procedures, and safety guidelines.
  • Improved team morale by fostering a positive work atmosphere and recognizing individual achievements among the overnight staff.

Private Nanny

Care.com
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.

Lead Infant Room Teacher

Rose Garden Preparatory Day School
08.2022 - 11.2024
  • Enhanced infant development by implementing age-appropriate activities and lessons.
  • Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
  • Maintained confidentiality of children, family information and staff.
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
  • Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
  • Strengthened cognitive skills by introducing sensory experiences like soft music or tactile objects during playtime.

Education

Pine Forge Academy
Pine Forge, PA

Skills

  • Workplace safety
  • Sales and marketing
  • Strong leadership
  • Positive attitude
  • Problem-solving
  • Strong verbal and written communication
  • Strategic thinking
  • Cash handling
  • Training assistance
  • Role modeling
  • Complaint resolution

Certification

CDA Child Development Associate

Timeline

Lead Infant Room Teacher

Rose Garden Preparatory Day School
08.2022 - 11.2024

Overnight Shift Leader

Royal Farms

Private Nanny

Care.com

Pine Forge Academy

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Emmalouise Jackson