Emmanuel Tzamalis
York
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recon Technician
Ciocca automotive
York
07.2021 - Current
- Monitored production equipment performance to ensure compliance with standards.
- Conducted periodic audits of all inspection activities according to company standards.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
- Polished chrome trim pieces on the car's exterior.
- Reported any damages found during detailing process to management immediately.
- Washed, waxed, and buffed exterior of cars using power equipment and cleaning products.
- Cleaned engine compartments with steam-cleaning equipment or other solutions.
- Dried wet surfaces with microfiber towels to prevent water spots from forming.
- Adhered to company policies regarding use of chemicals used for cleaning purposes.
- Shampooed carpets and upholstery to remove stains and odors.
- Cleaned windows both inside and out using special cleaners designed for automotive glass.
- Removed tar, grease, bugs, tree sap or bird droppings from vehicle exteriors using specialized solvents.
- Followed safety procedures when operating machinery such as buffers or steam cleaners.
- Ensured customer satisfaction by providing excellent customer service throughout the detailing process.
- Kept work area clean at all times by disposing of trash properly according to company guidelines.
- Detailed wheels by scrubbing them with brushes then applying a protective coating.
- Applied polishes, conditioners, and protectants to clean, protect, and preserve vehicle surfaces.
- Applied paint sealant to protect against environmental damage.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Cleaned and polished vehicle windows.
Host
Bob Evans Restaurant
York
06.2019 - 07.2021
- Served as point-of-contact for resolving guest complaints or special requests.
- Resolved conflicts between customers when necessary.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Contributed to team efforts by accomplishing related tasks as needed.
- Processed payments from customers using a POS system.
- Greeted guests upon arrival and provided them with menus.
- Answered telephone to provide dining information and take reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
Kitchen Prep Cook
Bob Evans Restaurant
York
06.2019 - 07.2021
- Stocked kitchen with necessary supplies such as seasonings, condiments, spices, and other ingredients.
- Measured ingredients accurately using measuring cups and spoons.
- Ensured that all food items were prepared according to established recipes and standards.
- Checked quality of ingredients received from suppliers ensuring freshness accuracy of order quantity.
Education
Criminal Justice
York County School of Technology
York, PA01-2021
Skills
- Organizational skills
- Attention to detail
- Customer service
- Quality control
- Problem solving
- Team collaboration
Certification
- NIMs 100
- NIMs 200
- NIMs 700
- NIMs 800
- CPR certified
- Previously EMT certified
Languages
English
Professional
Korean
Elementary
Timeline
Recon Technician
Ciocca automotive
07.2021 - Current
Host
Bob Evans Restaurant
06.2019 - 07.2021
Kitchen Prep Cook
Bob Evans Restaurant
06.2019 - 07.2021
Criminal Justice
York County School of Technology