Ensar Hrnjic
Carlisle
Summary
Highly competent Distribution Supervisor with solid background in overseeing efficient and effective distribution operations. Possess strong leadership skills, coupled with ability to optimize team productivity and drive results. Proven capability in improving operational procedures, enhancing team performance, and negotiating agreements resulting in cost savings and increased efficiency.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Distribution Supervisor
Ames True Temper
Carlisle
09.2020 - Current
- Managed daily warehouse operations, ensuring efficient distribution processes.
- Implemented process improvements to enhance workflow and reduce delays.
- Audited shipments prior to loading onto trucks to ensure accuracy of orders being shipped out.
- Resolved any customer complaints or issues related to warehouse operations in a timely manner.
- Supervised team members performing tasks such as unloading freight cars and trucks, packing boxes and preparing shipments for transport.
- Conducted regular inspections of warehouses to identify areas needing improvement or repair.
- Managed the daily operations of a warehouse, including coordinating staff, scheduling shifts and monitoring inventory levels.
- Developed and implemented processes for efficient and cost-effective distribution of goods.
- Analyzed shipping trends and developed strategies for optimizing order fulfillment process.
- Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
- Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
- Drove client retention by delivering exceptional customer service.
- Reduced process lags and effectively managed associates to ensure optimal productivity.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Consistently met company and department objectives within budget and time constraints.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Directed investigations to verify and resolve customer or shipper complaints.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Led daily operations and managed team performance in a fast-paced environment.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed team of 80+ employees, ensuring high productivity and quality standards were met.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Distribution Center Lead
Ames True Temper
Carlisle
03.2015 - 09.2020
- Spearheaded logistics operations to ensure timely distribution of goods and services.
- Trained team members on logistics best practices, enhancing process efficiency.
- Monitored shipment statuses, promptly resolving any discrepancies encountered.
- Maintained accurate records for all incoming and outgoing orders.
- Assisted in strategizing cost reduction and process improvement initiatives.
- Addressed customer service issues related to order fulfillment and shipping delays.
- Managed daily logistics tasks, overseeing deliveries and personnel activities.
- Supervised workers in receiving, storing, and shipping products or materials.
Inventory Control Specialist
Ames True Temper
Carlisle
11.2013 - 03.2015
- Managed inventory records using advanced tracking software.
- Coordinated stock levels to ensure timely replenishment.
- Conducted regular audits to maintain inventory accuracy.
- Implemented efficient storage solutions for optimal space utilization.
- Trained new staff on inventory management procedures.
- Developed reports on inventory status for management review.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Maintained accurate and up-to-date inventory records.
- Investigated discrepancies between physical count and computer records.
- Monitored stock levels to ensure availability of products.
- Created reports on inventory activity, shortages, overages.
- Utilized barcode scanners to quickly update inventories in the system.
- Inspected incoming materials for damage.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Developed and implemented effective inventory control systems.
- Monitored database system to prepare and deliver customer orders on time.
- Performed root cause analysis of variances between actual vs expected results.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
Distribution Operator
Ames True Temper
Carlisle
11.2011 - 11.2013
- Operated forklifts for safe loading and unloading of materials in warehouse environments.
- Picked and packed customer orders with precision to ensure timely shipments.
- Utilized handheld scanning devices to monitor inventory levels and order statuses.
- Adhered to safety protocols while handling materials and machinery.
- Communicated stock levels and order discrepancies to supervisors effectively.
- Lifted heavy objects using proper techniques to prevent injuries.
- Moved materials efficiently within warehouse spaces using high reach forklifts.
- Streamlined product transportation within the warehouse through effective forklift operations.
Lift Operator
HD Supply
Carlisle
02.2010 - 11.2011
- Operated cherry picker to retrieve inventory from high storage areas.
- Inspected equipment daily to ensure safety and functionality.
- Loaded and unloaded materials for shipping and receiving operations.
- Assisted in training new staff on cherry picker operation protocols.
- Followed safety guidelines to prevent accidents during operations.
- Communicated with supervisors to report equipment issues or concerns.
- Selected and transported items using forklift to complete customer orders.
- Sorted, organized and stacked items in warehouse.
- Collaborated with peers to complete tasks quickly.
- Reported equipment malfunctions and coordinated repairs.
- Transported offloaded inventory to proper storage area in warehouse.
Education
Some College (No Degree) - Criminal Justice
Harrisburg Area Community College
Harrisburg, PASkills
- Warehouse operations
- Inventory management
- Shipping and logistics accuracy
- Process improvement
- Quality control
- Team leadership
- Data analysis
- Problem solving
- Effective communication
- Time management
Languages
English
Full Professional
Croatian
Native/ Bilingual
Certification
Lean Practitioner- Green Belt
Timeline
Distribution Supervisor
Ames True Temper
09.2020 - Current
Distribution Center Lead
Ames True Temper
03.2015 - 09.2020
Inventory Control Specialist
Ames True Temper
11.2013 - 03.2015
Distribution Operator
Ames True Temper
11.2011 - 11.2013
Lift Operator
HD Supply
02.2010 - 11.2011
Some College (No Degree) - Criminal Justice
Harrisburg Area Community College