Edwin Nunez
Philadelphia
Summary
Dedicated and results-driven with a passion for delivering top-tier service, and exceeding customer expectations. Committed to providing effective pest management solutions while ensuring safety, efficiency, and regulatory compliance. Known for going above and beyond to solve complex pest issues, and build strong client relationships. Skilled in identifying infestations, implementing targeted treatments, and leading teams to excellence. A proactive problem-solver who thrives on continuous learning and always strives to excel in every aspect of the job
Overview
11
11
years of professional experience
1
1
Certification
Work History
Exterminator Specialist / Team Lead
Ecostar Pest Management
10.2018 - 03.2025
- Customer Relations – Build strong relationships with clients, address concerns, and ensure a high level of customer satisfaction.
- Scheduling & Logistics – Optimize technician schedules, assign service routes, and maintain operational efficiency.
- Reporting & Data Analysis – Track lead conversion rates, sales performance, and service efficiency to drive business growth.
- Training & Development – Educate technicians and sales teams on the latest extermination techniques and customer service practices. Ensure adherence to local, state, and federal regulations regarding pesticide use and safety.
Pest Control Technician / Sales Representative
Exterm-A-Pest
01.2014 - 09.2018
- Extensive knowledge of pest identification, treatment methods, and industry best practices.
- Build strong relationships with clients, address concerns, and ensure a high level of customer satisfaction.
- Ensure adherence to local, state, and federal regulations regarding pesticide use and safety.
- Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.
Education
Bachelor of Science - Entomology
Rutgers University
05-2021
Skills
- Pest Control & Entomology: Advanced knowledge in entomology with expertise in treating roaches, bed bugs, rodents, bees, and ants/termites
- Rodent Control & Proofing: Specialized skills in rodent proofing and control, including installation of exclusion methods
- Pesticide Application: Skilled in safe, targeted pesticide application to eliminate pests, ensuring compliance with safety and environmental standards
- Tick, Mosquito & Grub Control – Specialized in implementing targeted treatment plans to eliminate outdoor pests and prevent infestations
- Sales & Customer Service: Strong background in sales and client relationship management
- Software Proficiency – Skilled in using PestPac, ServiceTitan, QuickBooks, and SPCI software for scheduling, customer management, invoicing, and detailed pest control reporting
Certification
- Commercial Pesticide Applicator
- 7A
Timeline
Exterminator Specialist / Team Lead
Ecostar Pest Management
10.2018 - 03.2025
Pest Control Technician / Sales Representative
Exterm-A-Pest
01.2014 - 09.2018
Bachelor of Science - Entomology
Rutgers University
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