Store Manager with a proven track record at Autozone, excelling in inventory management and customer service. Surpassed sales targets, achieving double the previous year's results. Skilled in multitasking and organization, I effectively trained teams and maintained a low shrink rate, ensuring operational excellence and a positive shopping experience.
•Conducted interviews and facilitated hiring processes for new employees across multiple store locations.
•Contributed to the development of the commercial program, surpassing sales targets and achieving double the sales compared to the previous year.
•Achieved an average of $32,000 in weekly DIY sales by maintaining accurate inventory and delivering excellent customer service.
• Maintained a shrink rate of -0.03%, analyzed inventory losses to distinguish between internal and external theft.
•Reviewed P&L statements for budget management, assessing sales compared to last year to confirm growth
•Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Trained team members on cash handling procedures to maintain accurate cash flow.
•Kept a clean work environment for my shift and the next shift. Made sure the dishes were clean, swept and mopped the floors in the back and in the lobby
•Brewed and made drinks for customers, occasionally making food for customers as well
•Baked donuts and breads in the kitchen on days we ran out
•Ensured everything was stocked for customer consumption as well as for the next shift
•Created tasks for the cashiers and loaders, making sure they were completed
•Handled returns, layaway, and exchange processes accurately
•Ensured cashiers consistently promoted Rural King credit card
•Communicated effectively and professionally to other associates over the radio and to the customers
•Ensured animals received food and water, if needed gave them medicine to keep them healthy
•Took the dogs on walks
•Swept and mopped kennel rooms, office areas and hallways
•Made sure the food, treats and litter were stocked for the next cleaners
•Made sure the animals had clean bedding