Ephrian Doyley
Lanesdowne
Summary
Dedicated professional with experience at RHD, excelling in patient support and hygiene care. Proven reliability and teamwork skills enhanced customer satisfaction and operational efficiency. Adept at communication and problem-solving, ensuring a safe and welcoming environment. Committed to achieving goals while delivering exceptional service and maintaining high standards in care and safety.
Overview
9
9
years of professional experience
Work History
DSP
RHD
12.2021 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Deli Clerk /Shelf Stocker
Giant Food Stores
06.2019 - 02.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
Customer Assistant /Front End Cashier
Target
06.2016 - 07.2017
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
- Coordinated with other departments to resolve any issues affecting the customer experience.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Handled cash transactions accurately while adhering to company security protocols.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
Education
High School Diploma -
Penn Wood High School
100 Green Ave Lansdowne, PA 19050Skills
- Teamwork and collaboration
- Excellent communication
- Reliability
- Customer service
- Sales expertise
- Goal driven
- Team cooperation
- Creative thinking
Timeline
DSP
RHD
12.2021 - Current
Deli Clerk /Shelf Stocker
Giant Food Stores
06.2019 - 02.2022
Customer Assistant /Front End Cashier
Target
06.2016 - 07.2017
High School Diploma -
Penn Wood High School
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