Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Eran Clemente

Shippensburg

Summary

Dynamic 911 Telecommunicator with proven expertise in emergency management and effective communication. Successfully coordinated multi-agency responses, ensuring swift action during critical incidents. Recognized for attention to detail and stress tolerance, adept at utilizing the NCIC database for information gathering and documentation. Committed to enhancing public safety through proactive incident management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

911 Telecommunicator

FRANKLIN COUNTY
Chambersburg
11.2024 - Current
  • Operated communication equipment to relay critical information to responders.
  • Coordinated with multiple agencies to ensure efficient emergency response.
  • Provided instructions to callers on emergency procedures and safety measures.
  • Followed established procedures to ensure compliance with safety regulations.
  • Dispatched appropriate personnel to respond to emergency situations.
  • Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
  • Received emergency calls and gathered essential information for dispatch.
  • Maintained accurate records of calls and actions taken during incidents.

Enlisted Soldier

National Guard
12.2023 - 01.2025
  • Assisted in maintaining equipment readiness and performing regular inspections.
  • Collaborated with team members to complete assigned missions and tasks efficiently.
  • Participated in physical training to enhance fitness and operational readiness.
  • Conducted basic maintenance on weapons and tactical gear as required.
  • Developed expertise in small arms use, care, and accountability.
  • Engaged in weapons training, achieving proficiency in multiple firearms.
  • Engaged in continuous education on military law, ethics, and conduct standards.

Landscaper

A+ LAWN CARE LLC
Chambersburg
09.2023 - 11.2024
  • Helped maintain equipment by cleaning and performing basic repairs.
  • Collaborated with crew to ensure timely completion of landscaping projects.
  • Maintained cleanliness and organization of work areas, tools, and equipment.
  • Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.

Education

High School Diploma -

HOMESCHOOL, MASON DIXON HOMESCHOOLERS ASSOCIATION
Chambersburg, PA
06-2024

Skills

  • Team collaboration
  • Attention to detail
  • Effective communication
  • Stress tolerance
  • Emergency management
  • Firefighting protocols
  • Basic life support BLS
  • Information documentation
  • Incident management
  • Listening skills
  • Radio communication
  • Information gathering
  • NCIC database
  • Active listening
  • Conflict De-escalation
  • Emotional Stability
  • Criminal justice knowledge

Certification

  • CLEAN NCIC - PA STATE POLICE
  • BLS/CPR PRE HOSPITAL - AMERICAN HEART ASSOCIATION
  • NIMS ICS- 100,200,700,800,907,242,703,15 - FEMA
  • ADVANCED EMERGENCY MEDICAL DISPATCHER - IAEMD
  • EMERGENCY FIRE DISPATCHER - IAEFD
  • EMERGENCY POLICE DISPATCH - IAEPD
  • HAZARDOUS MATERIAL AWARENESS - BUCKS COUNTY COMMUNITY COLLEGE
  • HAZARDOUS MATERIAL OPERATIONS - BUCKS COUNTY COMMUNITY COLLEGE
  • DEATH SCENE PRESERVATION - FRANKLIN COUNTY CORONERS
  • FIRST RESPONDER PTSD & SUICIDE AWARENESS - PROVIDENCE
  • VEHICLE RESCUE AWARENESS & OPERATIONS - BUCKS COUNTY COMMUNITY COLLEGE
  • INTRO TO THE FIRE SERVICE - BUCKS COUNTY COMMUNITY COLLEGE
  • FIREGROUND SUPPORT - BUCKS COUNTY COMMUNITY COLLEGE
  • EXTERIOR FIREFIGHTER - BUCKS COUNTY COMMUNITY COLLEGE
  • INTERIOR FIREFIGHTER - BUCKS COUNTY COMMUNITY COLLEGE
  • FIRE DYNAMICS STRATEGY & TACTICS - BUCKS COUNTY COMMUNITY COLLEGE

REFERENCES

  • AARON THOMPSON - (804)-916-0562 - THOMPSON.AARON@STA4.COM - 6633 CONGRESSIONAL TER FAYETTEVILLE PA 17222 - PERSONAL REFERENCE
  • MATHEW BIGLER - (717)-331-7603 - BIGLER.MATT@STA4.COM - 460 EAST QUEEN STREET CHAMBERSBURG PA 17201 - PERSONAL REFERENCE
  • AUSTEN JUMPER - (717-331-1609 - AEJUMPER44@GMAIL.COM - 5221 ORRSTOWN ROAD, ORRSTOWN PA 17244 - PROFESSIONAL REFERENCE

Timeline

911 Telecommunicator

FRANKLIN COUNTY
11.2024 - Current

Enlisted Soldier

National Guard
12.2023 - 01.2025

Landscaper

A+ LAWN CARE LLC
09.2023 - 11.2024

High School Diploma -

HOMESCHOOL, MASON DIXON HOMESCHOOLERS ASSOCIATION

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