Erianna Squire-Wilson
Harrisburg
Summary
Offering solid foundation in team leadership and customer service, ready to learn and excel in sales environment. Brings ability to quickly understand sales strategies and customer needs, leveraging organizational and communication skills. Ready to use and develop leadership and sales techniques within the Shift Lead position.
Overview
3
3
years of professional experience
Work History
PT Sales Supervisor
Eddie Bauer
Harrisburg, PA
04.2025 - Current
- Supervised daily sales operations, ensuring team adherence to company standards and policies.
- Trained and mentored new sales associates, enhancing product knowledge and customer service skills.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Analyzed sales performance data to identify trends and develop strategies.
- Resolved customer inquiries and complaints, fostering positive shopping experiences and loyalty.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Promoted exceptional customer service by engaging clients on sales floor.
Sales Associate
Eddie Bauer
Harrisburg, PA
08.2024 - 04.2025
- Assisted customers with product selection and provided tailored recommendations.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained organized product displays to enhance customer experience.
- Collaborated with team members to meet daily sales targets.
- Handled customer inquiries and resolved issues in a timely manner.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted customers in selecting products, enhancing overall shopping experience.
Cashier
Giant Food
Harrisburg, PA
07.2023 - 06.2024
- Operated cash register efficiently to process customer transactions accurately.
- Assisted customers with inquiries and provided exceptional service throughout shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
High School Diploma -
Susquehanna Township High School
Harrisburg06-2025
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Sales team assistance
- Management support
- Store appearance and merchandising
- Sales strategies
- Goals and performance
- Sales reporting
- Inventory control
- Staff management
- Training staff
- Brand promotion
- Team building
- Payroll
- Floor oversight
- Decision-making
- Multitasking Abilities
- Organizational skills
- Relationship building
- Teamwork
- Time management
- Attention to detail
Timeline
PT Sales Supervisor
Eddie Bauer
04.2025 - Current
Sales Associate
Eddie Bauer
08.2024 - 04.2025
Cashier
Giant Food
07.2023 - 06.2024
High School Diploma -
Susquehanna Township High School