Eric Acre
Tarentum
Summary
Experienced Manufacturing Systems Specialist with a proven track record at ZOLL Medical Corporation, excelling in application support and incident management. Expert in MES modeling and user training, fostering operational efficiency. Recognized for meticulous attention to detail and a commitment to continuous improvement, enhancing team productivity and system reliability.
Overview
13
13
years of professional experience
Work History
Manufacturing Systems Specialist
ZOLL Medical Corporation
Pittsburgh, PA
11.2019 - 05.2026
- Regularly completed MES modeling projects by gathering user requirements from end-users and manufacturing engineering staff, performing modeling development in a controlled test environment, coordinating user testing, validation, and implementation.
- Developed and maintained documentation for system configurations and user protocols.
- Collaborated with cross-functional teams to troubleshoot technical issues and resolve system failures.
- Trained staff on software applications to improve operational efficiency and user proficiency.
- Mentored junior staff in operational systems best practices and documentation, fostering a culture of continuous improvement and knowledge sharing.
Production Coordinator I
ZOLL Medical Corporation
Pittsburgh, PA
08.2019 - 11.2019
- Assisted in product quarantine actions both physically and in MES when quality issues arose.
- Performed nonstandard transactions for operations staff when device routing was incorrectly performed.
- Managed record-closing for scrapped devices, including MES transactions and the physical scrapping process.
Assembler II
ZOLL Medical Corporation
Pittsburgh, PA
08.2017 - 09.2019
- Assembled complex medical devices following strict quality standards and safety protocols.
- Operated specialized machinery to ensure efficient production and assembly processes.
- Conducted inspections of finished products to maintain high-quality assurance levels.
- Collaborated with team members to streamline workflows and enhance overall productivity.
Library Circulation Assistant
Franklin & Marshall College
Lancaster, PA
09.2013 - 05.2017
- Managed circulation desk operations, ensuring efficient check-out and return processes for library materials.
- Ensured a welcoming environment for patrons by assisting with directional inquiries and providing information on library resources.
- Assisted in inventory management, maintaining accurate records of library holdings and usage statistics.
- Facilitated smooth communication between patrons and staff by answering phone calls, emails, and in-person inquiries professionally and efficiently.
Education
Bachelor of Arts - Business, Organizations & Society
Franklin & Marshall College
Lancaster, PA05-2017
Bachelor of Arts - French
Franklin & Marshall College
Lancaster, PA05-2017
High School Diploma -
The Kiski School
Saltsburg, PA05-2013
Skills
- Application support
- Incident management
- Data analytics
- End-user training
- Configuration management
- Attention to detail
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Manufacturing Systems Specialist
ZOLL Medical Corporation
11.2019 - 05.2026
Production Coordinator I
ZOLL Medical Corporation
08.2019 - 11.2019
Assembler II
ZOLL Medical Corporation
08.2017 - 09.2019
Library Circulation Assistant
Franklin & Marshall College
09.2013 - 05.2017
Bachelor of Arts - Business, Organizations & Society
Franklin & Marshall College
Bachelor of Arts - French
Franklin & Marshall College
High School Diploma -
The Kiski School