Eric Blum
Merion Station
Summary
Dynamic business professional with a strong background in operations, customer service, stakeholder management, sales support, and event coordination. Expertise in effective communication, relationship building, and problem-solving, complemented by proficiency in Microsoft Excel and CRM systems. Demonstrated success in supporting large-scale operations while collaborating with diverse stakeholders to achieve organizational goals. Committed to delivering exceptional service and driving results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Assistant
PGA of America
Newtown Square, PA
03.2026 - 06.2026
Event Tourism & Services Intern
Valley Forge Tourism & Convention Board
Valley Forge, PA
05.2025 - 11.2025
Food Runner & Bar Helper
The Landing Kitchen
Bala Cynwyd, PA
05.2024 - 08.2024
Facility Management & Sales Intern
Uncommon Athlete Performance Center
Conshohocken, PA
05.2024 - 08.2024
Outdoor Complex Management Intern
BigShowPA
Reading, PA
06.2023 - 08.2023
Sales Intern
Valley Forge Tourism & Convention Board
Valley Forge, PA
05.2022 - 08.2022
Sales Associate
Holiday Sales Christmas Trees
Philadelphia, PA
01.2018 - 01.2022
Education
Bachelor of Science - Sports & Entertainment Management, Athletic Training
University of South Carolina
Columbia, SC01-2025
Skills
- Event Management: Coordinated logistics for promotional events, sports tournaments, corporate outings, golf outings, annual luncheons with over 700 attendees, and a video game expo tournament, resulting in increased participation and operational efficiency Supported operational logistics and tournament execution for the 2026 PGA Championship, a major sporting event attended by approximately 40,000 spectators, while utilizing Microsoft Excel for event planning and data tracking
- Operations & Facility Management: Supported day-to-day operations at sports facilities and event venues, optimizing scheduling, inventory flow, and guest logistics for events serving 500 attendees Assisted in operational planning, equipment allocation, and asset management for the PGA Championship, including the tracking and distribution of radios, golf carts, furniture, and event equipment supporting large-scale event operations
- Sales & Sponsorship: Secured corporate sponsorships through targeted cold calling, leading to a 15% increase in funding and attendance for a company’s annual golf tournament Coordinated and actively participated in every stage of Familiarization (FAM) tours from initial planning and outreach to on-site execution and follow-up, helping showcase local ballrooms and conference spaces to event planners Assisted with sales outreach, maintained customer relationships through the Simpleview CRM system, and regularly utilized Microsoft Excel for organizing data, tracking leads, and compiling contact lists
- Marketing and Promotion: Executed event-based marketing initiatives by engaging directly with the public at kiosks to promote attractions and events in Montgomery County, PA, supporting regional tourism campaigns and brand visibility Delivered exceptional customer service and actively promoted attractions and programming at the Valley Forge National Historical Park Visitor Center, assisting hundreds of guests and helping drive awareness of regional tourism experiences through face-to-face engagement and informational outreach Created and refined marketing copy for the Special Offers section of a destination marketing organization’s website, ensuring clear, engaging language to promote local business deals and seasonal packages, while aligning with the organization’s brand voice Researched and compiled data on prospective businesses for potential membership with the Valley Forge Tourism & Convention Board, supporting outreach and partner development initiatives
- Stakeholder Relations & Problem Solving: Collaborated with cross-functional departments, vendors, and external stakeholders to support operational needs during the 2026 PGA Championship Demonstrated adaptability, communication, and problem-solving skills by resolving time-sensitive issues, responding to changing priorities, and contributing to a positive experience for guests, staff, and partners
Timeline
Operations Assistant
PGA of America
03.2026 - 06.2026
Event Tourism & Services Intern
Valley Forge Tourism & Convention Board
05.2025 - 11.2025
Food Runner & Bar Helper
The Landing Kitchen
05.2024 - 08.2024
Facility Management & Sales Intern
Uncommon Athlete Performance Center
05.2024 - 08.2024
Outdoor Complex Management Intern
BigShowPA
06.2023 - 08.2023
Sales Intern
Valley Forge Tourism & Convention Board
05.2022 - 08.2022
Sales Associate
Holiday Sales Christmas Trees
01.2018 - 01.2022
Bachelor of Science - Sports & Entertainment Management, Athletic Training
University of South Carolina