Eric Moon
North Wales
Summary
I am a motivated and detail-oriented student at Temple University, pursuing a major in Finance and a minor in Entrepreneurship. Currently, I work as a Student Technology Assistant, where I support students and staff with technical issues, develop problem-solving skills, and provide efficient solutions in a fast-paced environment. My prior work experience includes roles at Ocean State Job Lot, Wasabi Sushi, and Office Depot, where I gained customer service expertise, teamwork skills, and adaptability.
Overview
4
4
years of professional experience
Work History
Student Technology Assistant
Temple University
08.2025 - Current
- Provided technical support for students and staff, resolving hardware and software issues efficiently.
- Assisted in maintaining equipment inventory, ensuring availability of necessary tools for educational programs.
- Supported classroom technology integration by preparing devices and troubleshooting connectivity problems.
- Collaborated with faculty to enhance learning experiences through effective use of educational technologies.
Job Lot
Job Lot
12.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained accurate cash drawer, ensuring correct change and balances.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to manage inventory levels effectively.
- Ensured cleanliness and organization of checkout area for optimal customer flow.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Wasabi Sushi
Wasabi Sushi
01.2024 - 06.2024
- Handled customer complaints professionally, resolving issues promptly and courteously.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Prepared and served food items in compliance with safety and sanitation standards.
- Operated kitchen equipment efficiently to maintain consistent food quality.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supervised daily cash operations, ensuring accuracy in transactions and compliance with company policies.
Office Depot
Office Depot
02.2022 - 08.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supported promotional activities by setting up displays and informing customers of offers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Finance & Entrepreneurship
Temple University
Philadelphia, PA05-2028
High School Diploma -
North Penn High School
1340 S Valley Forge Rd, Lansdale, PA 1944606-2024
Skills
- Problem-solving
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Friendly and patient
- Positive attitude
- Bilingual in English and Korean
Timeline
Student Technology Assistant
Temple University
08.2025 - Current
Job Lot
Job Lot
12.2024 - 07.2025
Wasabi Sushi
Wasabi Sushi
01.2024 - 06.2024
Office Depot
Office Depot
02.2022 - 08.2022
Finance & Entrepreneurship
Temple University
High School Diploma -
North Penn High School
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