Eric Poole
Allentown,PA
Summary
A result orientated, quality focused professional with an extensive security and management career that encompasses over 25 years, and includes both national and international operations.
This has allowed me to gain tremendous hands on experience and success, in a broad variety of security and leadership settings.
Given the ever changing landscape in the industry, and world itself, I continue to pursue and integrate new and improved strategies/technologies.
This allows me to better meet the overall needs of the companies/teams I am involved with.
Overview
37
37
years of professional experience
Work History
Security Director
Wind Creek Event Center- VEG, LLC.
2021.07 - Current
- Returned to my previous job at the WCEC, after lengthy closure. Assisted with all aspects of reopening venue after an 18 month shutdown due to the Covid-19 pandemic.
- Member of venue management team, and main FOH manager.
- In charge of all operations for both the security and usher staffs at the Wind Creek Event Center. This includes hiring, training, scheduling, show preparation, and overall operational leadership for all shows, events, and nightlife.
- Plan and lead escorts and protection details for all artists, and VIP clientele.
- Direct and assist staff as needed at venue entrance points with patron entry, utilizing walk thru metal detectors and or pat downs, combined with proper observation and communication.
Security Supervisor
ArtsQuest
2021.07 - Current
- Originally worked with ArtsQuest in 2019 for MusikFest, the largest free outdoor festival in U.S. I led an all volunteer security team from my venue, to assist AQ teams for all main stage show security needs. This request was made by festival organizers due to elevated threat levels in the country, and direct threats of violence against the festival itself.
- Upon ArtsQuest resuming full operations in spring/summer 2021, I was offered a position as security supervisor with the ArtsQuest team.
- Began working shows in July 2021 as a main stage FOH security supervisor.
- Worked all MusikFest Festivals thru this year, 2024, as main stage FOH security supervisor.
- Assist at venue entrance points when short staffed with wanding or pat downs, and bag checks of all patrons entering the main stage site.
- Member of overall venue management team. I was able to get some of my returning venue staff to join AQ team for Musikfest 2021 and beyond, due to post pandemic staff shortages.
Security Director
Wind Creek Event Center- ASM Global
2012.04 - 2020.03
- In charge of all operations for the security and usher staffs, at the Wind Creek Event Center. This included hiring, training, scheduling, show preparation, and overall operational leadership for all shows, events, and nightlife.
- Main FOH manager, and member of venue management team.
- Planned and led protection details for all artists, and VIP clientele.
- Musikfest, the largest outdoor free festival in the U.S., For the 2019 event I led an all volunteer WCEC security team, which joined with the festivals venue security team to handle all main stage show security needs. This request was made by festival organizers due to elevated threat levels in the country, and actual threats against the festival itself. It was the first time in the festivals long history this was done, and due to our success, this collaboration was to continue in subsequent years.
Owner/Operator
Independent Soul Productions
2005.05 - 2014.12
- I created a multi-faceted private security company offering services such as consulting, training, executive protection, and both static/event security services.
- In charge of all aspects of the company to include client acquisition, hiring, scheduling, and management of all teams.
- Developed a successful business from inception, gaining a positive industry reputation.
Security Contractor/Manager
Global Entertainment Security
2005.05 - 2011.09
- Anti-Piracy operations for movie studios/companies to include Warner Bros., Paramount, DreamWorks, Disney, Focus Features, and others.
- Started as team member, and became manager of the Philadelphia branch, with 15-20 agents under my management.
- Involved with international anti-piracy operations, red carpet screenings, public/private screenings, print security, and protection details for Vip's.
Security Staff/Venue Management
CSC Corp./Jillians Corp./Sena Ent./Unit 37 Inc.
1996.05 - 2006.08
- Concert security team member for CSC Corp.
- Security team member/supervisor for Jillian's Corp.
- Security/Venue Management for Sena Entertainment, and Unit 37 Inc.
- Responsible for all aspects of leadership and management of staff for all operations.
Licensed Detective
StoreWatch Inc.
1992.09 - 1995.04
- Started as plain clothes operative, working solo. Advanced to general manager with a staff of 15 detectives.
- Personally responsible for over 100 arrests, and several successful internal investigations.
- In charge of all operational staff needs, training, scheduling, and staff court appearances.
Infantryman/Infantry Squad Leader
U.S. Army
1987.08 - 1991.08
- Served with A Co. 3/47 Infantry, 9th ID, stationed at Ft. Lewis. Service included deployments to the Sinai Peninsula, Gulf War 1991, and Ft. Ord.
- Basic training, and Airborne school at Ft. Benning.
- Combat lifesaver, Army driving school graduate.
- Expert with M16, M249, and Dragon gunner qualified.
Education
Bombing Prevention Awareness Course
Dept. of Homeland Security
Bethlehem, PA06.2024
Human Trafficking Course
Dept. of Homeland Security
Bethlehem05.2023
CPR/First Aid/AED
American Safety Health Institute
Bethlehem, PA03.2023
TCM Certification - Trained Crowd Management
IAVM- International Association of Venue Managers
Bethlehem, PA04.2022
Medical Training
First Aid/CPR/AED Training
Bethlehem, PA02.2022
First Aid/CPR/AED
Easton Hospital
Bethlehem, PA05.2019
First Aid/CPR/AED
Easton Hospital
Bethlehem, PA05.2018
Bombing Knowledge/Prevention
Department Of Homeland Security
Allentown03.2018
Homeland Security
Special Response Corp.
Baltimore, MD08.2006
High Risk Protection
Redline 22
Allentown, PA04.2006
Skills
- Leadership/Crisis Management
- Consulting/Training/Development
- Communication
- Strategic Planning/Problem solving
- Weapons/Tactics/Defensive Driving/Basic Medical training
- Staffing and scheduling
- Spanish speaking ability
- OSHA training
- Court testimony
- Security systems expertise
Timeline
Security Director
Wind Creek Event Center- VEG, LLC.
2021.07 - Current
Security Supervisor
ArtsQuest
2021.07 - Current
Security Director
Wind Creek Event Center- ASM Global
2012.04 - 2020.03
Owner/Operator
Independent Soul Productions
2005.05 - 2014.12
Security Contractor/Manager
Global Entertainment Security
2005.05 - 2011.09
Security Staff/Venue Management
CSC Corp./Jillians Corp./Sena Ent./Unit 37 Inc.
1996.05 - 2006.08
Licensed Detective
StoreWatch Inc.
1992.09 - 1995.04
Infantryman/Infantry Squad Leader
U.S. Army
1987.08 - 1991.08
Bombing Prevention Awareness Course
Dept. of Homeland Security
Human Trafficking Course
Dept. of Homeland Security
CPR/First Aid/AED
American Safety Health Institute
TCM Certification - Trained Crowd Management
IAVM- International Association of Venue Managers
Medical Training
First Aid/CPR/AED Training
First Aid/CPR/AED
Easton Hospital
First Aid/CPR/AED
Easton Hospital
Bombing Knowledge/Prevention
Department Of Homeland Security
Homeland Security
Special Response Corp.
High Risk Protection
Redline 22
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