Eric Rogers
Pittsburgh
Summary
Diligent professional seeking to leverage extensive experience in transportation and customer service. Demonstrated ability to ensure rider satisfaction through efficient route planning and courteous interaction. Proven skills in problem-solving and adapting to dynamic driving conditions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Uber Partner
Uber
01.2025 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Maintained a high driver rating through excellent communication and navigational skills.
General Contractor
Studio One Design
06.2023 - 01.2025
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Ensured timely project delivery, coordinating closely with subcontractors and suppliers to maintain schedules.
- Improved project efficiency by streamlining communication between subcontractors and clients.
General Warehouse Worker
OKGrocery
01.2023 - 06.2023
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
Shift Manager
Steel City Beer
01.2013 - 01.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Built relationships with customers and managed accounts to drive revenue and profit.
Education
Clinton Massie High School
Clarksville, OHSkills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Efficient driving
- Emergency response
- Customer engagement
- Passenger transportation
- Safety awareness
- Communication and interpersonal skills
Timeline
Uber Partner
Uber
01.2025 - Current
General Contractor
Studio One Design
06.2023 - 01.2025
General Warehouse Worker
OKGrocery
01.2023 - 06.2023
Shift Manager
Steel City Beer
01.2013 - 01.2023
Clinton Massie High School
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