Resourceful individual with a versatile background in customer service and technical assistance. Recognized for attention to detail and commitment to customer satisfaction, ready to support operational efficiency and enhance service quality.
Overview
8
8
years of professional experience
Work History
Team Member
Walmart
Shrewsbury, PA
06.2024 - Current
Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
Operated point-of-sale systems efficiently, ensuring accurate processing of transactions and customer purchases.
Collaborated with team members to streamline daily operations, improving overall store productivity.
Assistant Technician
Powerhouse Generators
New Freedom, PA
05.2022 - 08.2023
Assisted in troubleshooting and repairing generator systems to ensure operational efficiency.
Conducted routine maintenance checks, identifying issues before they escalated into major failures.
Collaborated with technicians to implement improvements in repair processes and workflows.
Assistant Technician
Commercial Cabling And Sound
Cockeysville, MD
05.2021 - 08.2021
Documented service records accurately, facilitating seamless communication with clients and team members.
Participated in quality control inspections to uphold company standards for generator performance.
Streamlined scheduling processes for maintenance appointments, enhancing customer satisfaction through timely service delivery.
Team Member
Jersey Mike's Subs
Shrewsbury, PA
12.2020 - 04.2021
Adhered to safety protocols and company policies, fostering a safe environment for customers and staff.
Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to customer satisfaction.
Fulfilled customer orders whether cold or hot subs in person and for online orders to ensure a high quality product.
Job Site Assistant
Stonewall Landscaping
Shrewsbury, PA
06.2018 - 08.2020
Helped coordinate daily operations to ensure efficient workflow and project completion.
Assisted in managing project timelines, contributing to timely service delivery.
Implemented best practices for landscape maintenance, enhancing overall service quality.