Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Saenz

Shrewsbury

Summary

Resourceful individual with a versatile background in customer service and technical assistance. Recognized for attention to detail and commitment to customer satisfaction, ready to support operational efficiency and enhance service quality.

Overview

8
8
years of professional experience

Work History

Team Member

Walmart
Shrewsbury, PA
06.2024 - Current
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate processing of transactions and customer purchases.
  • Collaborated with team members to streamline daily operations, improving overall store productivity.

Assistant Technician

Powerhouse Generators
New Freedom, PA
05.2022 - 08.2023
  • Assisted in troubleshooting and repairing generator systems to ensure operational efficiency.
  • Conducted routine maintenance checks, identifying issues before they escalated into major failures.
  • Collaborated with technicians to implement improvements in repair processes and workflows.

Assistant Technician

Commercial Cabling And Sound
Cockeysville, MD
05.2021 - 08.2021
  • Documented service records accurately, facilitating seamless communication with clients and team members.
  • Participated in quality control inspections to uphold company standards for generator performance.
  • Streamlined scheduling processes for maintenance appointments, enhancing customer satisfaction through timely service delivery.

Team Member

Jersey Mike's Subs
Shrewsbury, PA
12.2020 - 04.2021
  • Adhered to safety protocols and company policies, fostering a safe environment for customers and staff.
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to customer satisfaction.
  • Fulfilled customer orders whether cold or hot subs in person and for online orders to ensure a high quality product.

Job Site Assistant

Stonewall Landscaping
Shrewsbury, PA
06.2018 - 08.2020
  • Helped coordinate daily operations to ensure efficient workflow and project completion.
  • Assisted in managing project timelines, contributing to timely service delivery.
  • Implemented best practices for landscape maintenance, enhancing overall service quality.

Education

Bachelor of Science - International Business

Bloomsburg University of Pennsylvania
Bloomsburg, PA
01-2026

Bachelor of Arts - Spanish

Bloomsburg University of Pennsylvania
Bloomsburg, PA
01-2026

No Degree - Semester Study Abroad

Universidad De Barcelona
Barcelona, Spain
12-2025

Susquehannock High School
Glen Rock, PA
05-2021

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Team Member

Walmart
06.2024 - Current

Assistant Technician

Powerhouse Generators
05.2022 - 08.2023

Assistant Technician

Commercial Cabling And Sound
05.2021 - 08.2021

Team Member

Jersey Mike's Subs
12.2020 - 04.2021

Job Site Assistant

Stonewall Landscaping
06.2018 - 08.2020

Bachelor of Science - International Business

Bloomsburg University of Pennsylvania

Bachelor of Arts - Spanish

Bloomsburg University of Pennsylvania

No Degree - Semester Study Abroad

Universidad De Barcelona

Susquehannock High School
Eric Saenz