Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Bailey

Latrobe

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.

Overview

11
11
years of professional experience

Work History

Clerk

Westmoreland Mechanical Testing & Research Inc.
Latrobe
09.2025 - 02.2026
  • Assist in the creation of customer certifications and organizing each job packet to ensure the traceability of each order. Also helped in the hands-on portion of sample preparation.

Operations Administrator

Fedex Ground
01.2022 - 09.2025

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Lead Toddler Teacher

Best Day Ever! Learning Center
04.2021 - 12.2021

Support the vision and direction of the Executive Director through the Director of the Child Development Center


Coordinate and implement educational curriculum by developing classroom activities based on developmentally appropriate practices and early learning standards


Lead by example; encourage teaching team success through modeling and coaching


Plan individual and group age-appropriate activities to actively engage children and encourage social, cognitive and emotional growth


Maintain frequent communications with parents through informal discussions, progress reports, and parent-teacher conferences


Ensure all center policies and state regulations are met

Delivery Driver

ARD Trucking
10.2019 - 04.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Delivery Driver/ Business Contact Partner

T Schall Delivery INC
07.2015 - 10.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

Education

High School Diploma -

Greater Latrobe Senior High School
Latrobe, PA

Skills

  • Task Delegation
  • Accuracy and Efficiency in Documentation
  • Customer Engagement
  • Customer Feedback
  • Data entry
  • Customer service
  • Document organization
  • Effective communication
  • Attention to detail
  • Time management
  • Relationship building
  • Telephone etiquette
  • Administrative support
  • Confidentiality
  • Peer relationships
  • Administrative tasks
  • Verbal and writing communication
  • Cash management
  • Cash handling
  • Customer satisfaction
  • Handling payments
  • Scanning and copying

Timeline

Clerk

Westmoreland Mechanical Testing & Research Inc.
09.2025 - 02.2026

Operations Administrator

Fedex Ground
01.2022 - 09.2025

Lead Toddler Teacher

Best Day Ever! Learning Center
04.2021 - 12.2021

Delivery Driver

ARD Trucking
10.2019 - 04.2021

Delivery Driver/ Business Contact Partner

T Schall Delivery INC
07.2015 - 10.2019

High School Diploma -

Greater Latrobe Senior High School
Erica Bailey