Erica Hall
New Castle
Summary
Clinical toxicology laboratory professional currently open to work to expand and grow skills within the clinical laboratory. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Wet Laboratory Lead
M1 Laboratories
Columbiana, OH
03.2022 - 04.2026
- Specimen retrieval and processing
- Document correct and accurate patient information in the laboratory information system
- Proper specimen storage (fridge and freezer)
- Prepare stock solutions for all aspects of LCMS urine and oral fluid testing
- Conduct routine and non-routine maintenance of LCMS and Indiko Plus instruments
- Follow all laboratory policies, protocols, and SOP's
- Exceptionally follow all quality control protocols
- Properly and efficiently prepare specimens to be tested
- Laboratory and office inventory and stock
- General wet lab oversight supervised by general laboratory manager
- Laboratory technician scheduling and supervising
- Data entry, compilation, and storage
- Instrument calibration and quality control verification
- Troubleshooting LCMS and Indiko Plus instrumentation
- Coordinate with team members to facilitate timely completion of testing procedures
- Oversee specimen tracking and workflow to maintain compliance with regulatory standards
- Implement quality assurance measures to uphold the integrity of test results
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Skilled at working independently and collaboratively in a team environment
- Excellent communication skills, both verbal and written
- Worked well in a team setting, especially as a leader, providing support and guidance
- Organized and detail-oriented with a strong work ethic
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Learned and adapted quickly to new technology and software applications
- Accomplishments in LCMS and Indiko Plus instrumentation validations and verifications, employee training, SOP creations and revisions, and quantitative data analysis utilizing the MultiQuant software.
Footwear Lead
Under Armour, Inc
Grove City, PA
05.2018 - 03.2022
- Manage footwear on the sales floor and in the stockroom
- Encourage teammates as a lead to engage with customers based on the benefits and features from training on the products
- Can work at any pace with little supervision, reporting back to superiors a few times a week
- Train new employees on product knowledge and customer engagement techniques to enhance sales
- Monitor customer feedback and sales trends to inform future marketing initiatives within the department
- Coordinate promotional events and in-store demonstrations to drive customer traffic and increase brand visibility
- Maintain a clean and organized stockroom, ensuring efficient retrieval of footwear products for customers
- Worked effectively in fast-paced environments
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
- Excellent communication skills, both verbal and written
- Employee of the Month in January of 2019
Education
Bachelor of Science - Biology/Public Health Concentration
Grove City College
Grove City, PA12-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
Accomplishments
- Successfully creating and verifying reagents, calibrators, and quality controls on Indiko Plus instrumentation to add to the laboratory's reportable presumptive screening menu. Responsibilities included creating all tests, procedures, and concentrations on the Indiko software for 30+ reagents, calibrators, and quality controls, running assay verifications to ensure precision and accuracy, and collecting and documenting all print-outs and reports to ensure compliance, verification, and approval.
- Successfully completed several analyte and metabolite verifications on LC-MS/MS instrumentation to add to the laboratory's reportable quantitative drug menu. Responsibilities included correctly detecting and identifying the presence of a target compound, confirming actual concentrations to theoretical concentrations within our reportable range, and running all LDT validation testing requirements to ensure precision and accuracy for compliance, verification, and approval.
Indiko Plus Instrumentation Validation
LC-MS/MS Instrumentaation Validation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Wet Laboratory Lead
M1 Laboratories
03.2022 - 04.2026
Footwear Lead
Under Armour, Inc
05.2018 - 03.2022
Bachelor of Science - Biology/Public Health Concentration
Grove City College