Erica Miller
York
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Human Resources Specialist
Chewy
02.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Administered employee benefits programs and assisted with open enrollment.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Picker
Chewy Fulfillment
02.2022 - 07.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Followed safety protocols and procedures to minimize workplace accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Package Handler
Fed E
11.2021 - 02.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
Cake Decorator
Weis Markets
02.2017 - 10.2021
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Designed specialty cakes for weddings, birthdays and graduations.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
Education
Associates - Medical Secretary
Yorktowne Business Institute
York, PA06.1999
High School Diploma -
William Penn Senior High School
York, PA06.1997
Skills
- Organizational Systems
- Professional Relationships
- Member Services
- Daily Logs
- Critical Thinking
- Time Management
- Organizational Development
- Microsoft Office Suite
- HR Policies and Procedures
- Human Resources Support
Timeline
Human Resources Specialist
Chewy
02.2022 - Current
Picker
Chewy Fulfillment
02.2022 - 07.2022
Package Handler
Fed E
11.2021 - 02.2022
Cake Decorator
Weis Markets
02.2017 - 10.2021
Associates - Medical Secretary
Yorktowne Business Institute
High School Diploma -
William Penn Senior High School
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