Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Erica Regusters

Philadelphia

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeCustomer Support SpecialistWork From Home Agent

Work Type

Full Time

Location Preference

Remote

Salary Range

$0/hr - $1000/hr

Important To Me

Career advancementFlexible work hoursWork from home option

Summary

Compassionate and dependable healthcare professional. With more than 10 years of experience. Skilled in maintaining accurate documentation, communicating with patients, family, healthcare teams, and delivering exceptional support. I am seeking a remote Customer Service, Care Coordinator, Medical Scheduler, Patient Support or Administrative position where I can apply all of my healthcare knowledge, organizational skills, and commitment to outstanding service.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Direct Care Worker

Paulino Home Healthcare
Philadelphia, Pa
06.2020 - 02.2025
  • Provided compassionate care and support to clients in daily living activities.
  • Collaborated with healthcare team to implement individualized care plans effectively.

Direct Care Worker

Angels On Call Homecare
Philadelphia, Pa
05.2021 - 09.2022
  • Educated clients and families on medication management and health maintenance strategies.
  • Trained new staff on best practices in direct care and client interaction.

Home Health Aide

Private Duty
Philadelphia, Pa
12.2018 - 03.2020
  • Provided compassionate personal care to clients, ensuring comfort and dignity throughout daily activities.
  • Assisted in medication management, adhering to prescribed schedules and monitoring client responses.

Education

High School Diploma -

Philadelphia Regional High School
Philadelphia, PA
1999

Skills

  • Customer service
  • Friendly, positive attitude
  • Time management
  • Problem-solving
  • Excellent communication
  • Active listening
  • Computer skills
  • Attention to detail
  • Flexible and adaptable
  • Organizational skills

Certification

  • Medical Terminology
  • Direct Care Worker
  • CPR Certified

Timeline

Direct Care Worker

Angels On Call Homecare
05.2021 - 09.2022

Direct Care Worker

Paulino Home Healthcare
06.2020 - 02.2025

Home Health Aide

Private Duty
12.2018 - 03.2020

High School Diploma -

Philadelphia Regional High School

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Erica Regusters