Summary
Overview
Work History
Education
Skills
Languages
Contact
Education and Training
Timeline
Generic

Erica Rodriguez-Torres

Summary

A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also, a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Business Owner

Rodriguez Cleaning Services
03.2022 - Current
  • Responded to emergency cleaning requests to meet client expectations.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.

Bilingual Clerk Typist

Housing Authority of the City Of Camden
08.2023 - 08.2024
  • Contributed to a positive work environment by serving as a reliable team member who consistently met deadlines on assigned projects.
  • Supported office staff with ad-hoc tasks when necessary, demonstrating flexibility in adapting to evolving priorities.
  • Streamlined document processing by efficiently typing, proofreading, and editing various forms and reports.
  • Supported company growth by assisting with bilingual customer service inquiries, and improving client satisfaction rates.
  • Enhanced communication within the office by providing accurate translation services for both staff and clients.
  • Provided administrative support to multiple departments while prioritizing tasks according to urgency and importance.

Secretarial Assistant

Nu Wave Construction & Restoration LLC
09.2016 - Current
  • Maintained organized filing system of paper and electronic documents.
  • Processed documents and materials for dissemination to appropriate parties.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Created and updated spreadsheets to track and report data.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Housekeeping Supervisor

Double Tree Hotel By Hilton
05.2021 - 07.2021
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Camden County Technical School
06.2004

Skills

  • Risk Mitigation and Management
  • Relationship Building
  • New Business Development
  • Work Planning and Prioritization
  • Employee Training
  • Performance Evaluation and Monitoring
  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Employee training

Languages

Spanish
Professional

Contact

Philadelphia, PA 19135

Education and Training

Sicklerville, NJ,other

Timeline

Bilingual Clerk Typist

Housing Authority of the City Of Camden
08.2023 - 08.2024

Business Owner

Rodriguez Cleaning Services
03.2022 - Current

Housekeeping Supervisor

Double Tree Hotel By Hilton
05.2021 - 07.2021

Secretarial Assistant

Nu Wave Construction & Restoration LLC
09.2016 - Current

High School Diploma -

Camden County Technical School
Erica Rodriguez-Torres