Erica Strunk
Philadelphia
Summary
Professional Court Clerk Trainee and Bail Refund Clerk with extensive experience at the Office of Judicial Records of Philadelphia , adept in docket management and providing expectational customer service.
Excelled in maintaining accurate court records and enhancing operational efficiency. Demonstrated proficiency in Microsoft Office Suite and outstanding organizational skills,contributing to streamlined court processes. Quick learner, able to apply new concepts effectively. Currently seeking a position that utilizes my knowledge, skills and abilities.
Overview
17
17
years of professional experience
Work History
Court Clerk Trainee
Office of Judicial Record of Philadelphia
06.2022 - Current
- Examined legal documents submitted to the courts for adherence to laws and court procedures.
- Maintained court dockets and updated disposition of cases after hearings and trials.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court documents for filing in alignment with established protocols to support compliance.
Bail Refund Clerk
Office of Judicial Records of Philadelphia
04.2008 - 06.2022
- Provided quality clerical support through data entry, document management , email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Utilized office management software to record and track customer information.
- Reviewed files,records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Input data into spreadsheets and databases.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Assist with the return of bail monies and various legal staff.
- Create bail refund checks by us of CPCMS.
- Approve ,Label,and enter Bail Assignments in CPCMS.
- Forfeit bail money and enter judgement on outstanding warrant cases.
- Uploaded docket information.
- Cross trained in the Cost and Fines Department, Process payments towards court cost and fines in a busy payment center location,via cash, checks, money orders, credit/debit cards.
Education
Medical Assistant - Medical
Thompson Institute
Philadelphia, PA04-2006
High School Diploma -
Mastbaum High School
Philadelphia, PA06-2003
Skills
- Docket preparation
- Docket management
- Customer Service
- Confidential Records
- Communication Skills
- Working Collaboratively
- Legal documents
- Court processes
- Problem Solving
- Sensitive Material Handling
- Organizational Skills
- Word/Microsoft Office Suite
Timeline
Court Clerk Trainee
Office of Judicial Record of Philadelphia
06.2022 - Current
Bail Refund Clerk
Office of Judicial Records of Philadelphia
04.2008 - 06.2022
Medical Assistant - Medical
Thompson Institute
High School Diploma -
Mastbaum High School
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