Erica Mae Hardy

Mechanicsburg

Overview

years of professional experience

Certification

UPMC West Shore

02.2025 - Current

Perform patient care tasks, including ADLs, point-of-care testing, and basic medical procedures (e.g., IV/foley insertion/removal, specimen collection, wound care, etc.)
Adhere to safety policies, document accurately, and complete work efficiently
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Continuous patient observation via video software, verbally redirecting high-risk patients using two-way audio, and alerting nursing staff and other personnel to safety concerns or incidents.

Thea

10.2021 - 07.2025

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.

Family Practice Center, PC

08.2023 - 07.2024

Directed patients to exam rooms and obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Asbury Home Services

05.2022 - 10.2022

Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Penn State Harrisburg

Middletown, PA