Eric J. Hawkins
Saint Augustine
Summary
Dynamic leader with a proven track record at Cru Food and Wine Bar, adept in operations management and team building. Excelled in enhancing sales and profitability, fostering high employee satisfaction, and cultivating lasting relationships. Skilled in wine selection and staff training, significantly boosting business with innovative strategies. Demonstrates exceptional problem resolution and operational oversight.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Cru Food and Wine Bar
02.2017 - 01.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Head Sommelier
City Winery Atlanta
12.2015 - 02.2017
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Coordinated wine selection and restocking for cellar with over 300 bottles.
- Implemented new promotional strategies, dramatically increasing business.
- Oversaw successful bar service and operations to handle as many as 400 guests per day.
Sommelier/Trainer/Bartender
KR Steakbar
11.2013 - 12.2015
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
Education
Associate of Arts - Wine, Spirits, And Beverage Management
Art Institute of Atlanta
Atlanta, GA06-2009
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Certification
Advanced and Certified Level Sommelier of the
Court of Master Sommeliers International
Timeline
General Manager
Cru Food and Wine Bar
02.2017 - 01.2022
Head Sommelier
City Winery Atlanta
12.2015 - 02.2017
Sommelier/Trainer/Bartender
KR Steakbar
11.2013 - 12.2015
Advanced and Certified Level Sommelier of the
Court of Master Sommeliers International
Associate of Arts - Wine, Spirits, And Beverage Management
Art Institute of Atlanta
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