Erick Oro
Call Agent
Panama City,8
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
Languages
Work History
Customer Service Representative
Interum
09.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma - Science Education
San Marcos Evangelista
San Migelito12.2021
Skills
Creative problem solving
Timeline
Customer Service Representative
Interum
09.2024 - Current
High School Diploma - Science Education
San Marcos Evangelista
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